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Customer reviews

Rating 4.8 out of 5 stars with 9962 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 9,962 reviews
  • Rated 5 out of 5 stars

    No other Plan covers more

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is the best protection for all of your equipment purchases at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with this service protection plan. Best Buy goes out of their way to assist me with things that go wrong and seem very appreciative of me as a customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always do it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with some protection plans .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I have any problems in my device, I just take it in and then replace it. Definitely would sign up again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best protection you can buy. There techs are very knowledgeable and helpful. Recommend kirk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PatC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My total tech status has made helped us tremendously! Free from worry about scammers, and always able to get the help we need, 24 fours a day! Thank you Geek Squad! We have found the n person and online technicians to be courteous, patient, and able to solve any problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no clue what this protection is attached to! I'm sure it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't be without it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased the Best Buy Protection plan over many years. It is PROTECTION, proven by an issue we had with a washer we purchased. The plan is better than many plans that are offered out there.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Depends if you pay for it out of pocket

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have it yet if you have to pay for it out of pocket not really since they don’t really fix damage stuff if it’s not software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    32 inch tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get quality love this tv very clear picture I couldn’t be more pleased I bought 3 for my kids for Christmas will definitely be buying more when I upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plans

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have the 24 month protection plan on all purchases. This service is reliable if your product needs repair or replacement within the protection plan period. Has always been very easy to report a claim and the process is simple. Luckily most products have not needed to have a claim. But it is comforting to know that if needed, Best Buy Protection stands behind your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is awesome as it covers my items without having to purchase insurance individually!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplify your life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This eliminates all the individual warranties I would have to subscribe to. It’s a great peace of mind to know my appliances are under one warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Savvy people bought this!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for those who are retired on a fixed income.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never suggest to Buy a product with out Totaltech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my total Tech. It has helped my wife and Ia lot also with upgrades. We have had an issue though with our TV in her phone which we are dealing with the TV. Now the phone we had to just chock it up as a loss brand new phone started smoking tot on fire while charging. And Geek Squad asked if we even had a piece of the phone. I mean really it caught on fire..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free yourself from worry and panic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection! I don’t have to panic about any of my electronics, computers, phones, etc. I know that Geek Squad will take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be protected with the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend a Best Buy protection plan. Because you never know when there could be a defect or something going on with your system that you need help. They are efficient, respectful, and get to the bottom of my concerns. It’s better to be safe than regret, because you didn’t get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super mega rad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not merely productive but it is Super sick product, bruh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great perks with the yearly added insurance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is one of the best things that I did buying this extra really made me save a lot of money didn’t know that it had so many perks to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller around!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this gaming controller, it’s a smaller controller and for a girl it fits my hands perfectly. I use it for my gaming pc and have 0 issues so far!

    I would recommend this to a friend