Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 10236 reviews
(10,236 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great Protection!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been very happy with Geek Squad protection!! It's been great!!
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased it a while back. I recommend it highly. Came in handy and gives you a 2 year automatic protection on anything you buy. Plus apple care free
I would recommend this to a friendRated 5 out of 5 stars
Protect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always go with the protection llan. You never know when you are going to need it!
I would recommend this to a friendRated 5 out of 5 stars
PC maintenance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was having an issue with the performance of my pc and not able to troubleshoot the problem myself. I found out as a Total Tech member I could bring my PC in and have it looked at for free. The geek squad team was quick and professional and was able to resolve my issue quickly and with no extra cost to me.
I would recommend this to a friendRated 5 out of 5 stars
Professional care
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I end up once a year reaching out. Well worth the assistance provided by your knowledgeable team. Thank you!
I would recommend this to a friendRated 5 out of 5 stars
Worry free
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 4 devices, my spouse and son 1 each that have been serviced by Best Buy GeekSquad. All fully covered for setups and repair with this plan.
I would recommend this to a friendRated 5 out of 5 stars
sales person was GREAT - helped me make my choice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I look forward to enying my new monitors - I am hoping they will make my job easier -- Ihave aurtritios in my neck and back -- these shold help emensly -- sorry abou the poor spelling
I would recommend this to a friendRated 5 out of 5 stars
Always use protection.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the protection plans and while I don’t always need them, any product that gets heavy use has a higher chance of breaking down due to wear and tear in the two years. Generally all it takes is 1 out of 20 products to go bad in two years and you essentially break even on the money you spend on multiple protection plans.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy anything that you want to be easily repairedbor replaced, then dont hesistate to purchase this along with your item!
I would recommend this to a friendRated 5 out of 5 stars
Well worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've never had problems getting my device replaced due to silly mistakes
I would recommend this to a friendRated 5 out of 5 stars
Bestbuy protection plan
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protecting my many products i have bought so far from busbuy and i can bring in my other electronics if need be. Thank you geek squad!
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent game, for everyone to enjoy, hopefully nintendo does more of this games
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service. Very helpful and useful when a device has issue.
I would recommend this to a friendRated 5 out of 5 stars
business owner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have purchased many products for our business from Best Buy. We are ProTech members which gives us a great protection and other perks which enhances our loyalty to purchase other products.
I would recommend this to a friendRated 5 out of 5 stars
Phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was for a new phone that was bought at Best Buy because AT&T dif not have one.
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan is Long Term Net Savings
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I stumble and question everytime my 'Extended Warranty' customer subscription comes up for renewal but have learned (the hard way) that a busy family using many items- the 'Protection Plan' is a cheaper net investment vs. paying for the unexpected when needed. Sure, as my products age I will re-evaluate the ROI but for now is a net savings.
I would recommend this to a friendRated 5 out of 5 stars
Good product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find the best products in best. Buy the quality and also the services.
I would recommend this to a friendRated 5 out of 5 stars
Love my Total Tech Membership!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Total Tech membership! I thought it was really stupid and then finally caved because I was building my own PC and realized I wanted protection on all my things without buying it for them all individually. Worth the splurge if you are getting multiple items and very frequently. I also love the longer return window.
I would recommend this to a friendRated 5 out of 5 stars
Awesome benefit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the protection on my purchases. I have unfortunately had to use it.
I would recommend this to a friendRated 5 out of 5 stars
No ridk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't beat this deal, has never been a problem dealing with great people
I would recommend this to a friend
