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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3678 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 3,678 reviews
  • Rated 5 out of 5 stars

    It's wonderful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so good to have this protection plan on any devices

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was great now only if you need installations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got a mixed opinion. My installations have been free so that's great as long as you have at least one a year. It covers anything you buy at Best Buy but no longer covers all stuff you buy. Since any actual hardware work is only discounted, this seems pretty crappy, especially given originally the discount applied no matter where you bought. That's a big backfire to me since it made me want to but more at Best Buy even though I knew I could buy anywhere. Now, I debate if I'm planning on buying anything the next year needing installation to justify the cost. Whoever made that idiotic decision should be fired. If I end up buying a new fridge this year like planned, if I don't buy it from Best Buy, I'll probably cancel going forward and never bother again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan is great whenever we have an issue BB is quick to respond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The man

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. If any issues they definatly back their product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect if you have any problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so easy to use. You can just take your item back in and they will exchange it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ninja air fryer, toaster oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ninja toaster, air fryer. Roasted oven is perfect for my every needs and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind and knowing my investment is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must purchase for peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase protection to my items it makes me feel confident if something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for your products. You don’t have to worry about if something happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection will use again. Haven’t had a claim but glad to have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great buying from best buy. We never have a problem with the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection (up to 24 mo.)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly Best Buy Protection (up to 24 mo.) This is invaluable when purchasing electronics for my teens. it will be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty and service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve saved more than the cost of the protection. I would definitely suggest you get this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    added peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection addition for all your purchase needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get exclusive benefits & support with Best Buy's Total Tech membership - the ultimate tech solution!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Plan to Get

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Plan. Good Support. Use the website to make appointments and go see geek squad folks if you need help. Helpful folks at the desk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and installed on time.A very good value. Id recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great that I get two year warranties on everything I buy from Best Buy with my Total Tech membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent uses! Best plan to have . I have no issues with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection on the products I buy.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, with the protection plan on the products I buy at Best Buy one feels safe in the purchases.

    I would recommend this to a friend