Customer Ratings & Reviews

Excellent product, works very well and cleans beautifully

This has been helpful so far, though I’ve not any issues needing to return based on a defect or malfunction.

I’m Done with Best Buy – A Cautionary Tale for Future Customers After years of being a loyal customer and Total Tech member, I’ve reached my breaking point with Best Buy. What should have been a simple washer and dryer purchase turned into a month-long nightmare filled with broken appliances, endless phone calls, and complete disregard for my time and needs. From the start, Best Buy relied entirely on third-party installers and technicians, which meant zero accountability. My delivery was delayed, my dryer arrived broken, and I was passed from one call center rep to another—eight calls in total—without resolution. Promises were made, appointments were missed, and I was left without laundry for over 30 days in a household of five. Despite my patience and repeated efforts to coordinate a simple return and replacement, Best Buy failed at every turn. No local support, no follow-through, and no respect for my time. I finally canceled everything, went to a local business (shoutout to Karl’s Appliances), and had everything delivered and installed—correctly and on time—within 30 minutes of walking in. Best Buy has lost my business for good. I will never purchase another appliance—or anything else—from them again. If you value your time, your money, and your sanity, I strongly urge you to shop local and avoid Best Buy at all costs. Buyer beware. Best Buy #@bestbuy #@bestbuysupport #bby.me/bestbuy

This is worth the money. The ease that it bring is worth it.

Its really worth it! Great bang for you buck! Protection is usually alot more!

Great product. Relentless hours of fun and great product

Good really a money saver they fix your stuff when ever it gets bad

Totally, totally worth the cost. I say again, totally worth the cost.

The Best Protection Deal I have ever owned. No regrets!

great value for the price, definitely recommending this

Comes with my Totaltech, perfect for all my goods that I have

If you purchase a lot from Best Buy the Totaltech warranty is the best way to go!

We have used this protection plan many times! Best Buy Stands behind its plan 100%.

If you buy all your electronics from best buy, get this membership.

Excellent plan protect all my electronics a n d items i buy

Greatest protection plan always good to have in case of an emergency

Thank you for great service. Will definitely recommend everyone.

I'm happy with the total protection, definitely would recommend

I would always recommend getting extra protection for any electrical product.

its ways good to have protection right everything ive bought from best buy i always added the 2 to 4 yr protection