Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 3788 reviews
(3,788 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our tts membership. We have used it a lot while moving.
I would recommend this to a friendRated 5 out of 5 stars
Great Protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great knowing you have the additional protection.
I would recommend this to a friendRated 5 out of 5 stars
Piece of Mind
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't needed to use it yet but enjoy the piece of mind.
I would recommend this to a friendRated 1 out of 5 stars
WORSE COMPANY EVER
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m Done with Best Buy – A Cautionary Tale for Future Customers After years of being a loyal customer and Total Tech member, I’ve reached my breaking point with Best Buy. What should have been a simple washer and dryer purchase turned into a month-long nightmare filled with broken appliances, endless phone calls, and complete disregard for my time and needs. From the start, Best Buy relied entirely on third-party installers and technicians, which meant zero accountability. My delivery was delayed, my dryer arrived broken, and I was passed from one call center rep to another—eight calls in total—without resolution. Promises were made, appointments were missed, and I was left without laundry for over 30 days in a household of five. Despite my patience and repeated efforts to coordinate a simple return and replacement, Best Buy failed at every turn. No local support, no follow-through, and no respect for my time. I finally canceled everything, went to a local business (shoutout to Karl’s Appliances), and had everything delivered and installed—correctly and on time—within 30 minutes of walking in. Best Buy has lost my business for good. I will never purchase another appliance—or anything else—from them again. If you value your time, your money, and your sanity, I strongly urge you to shop local and avoid Best Buy at all costs. Buyer beware. Best Buy #@bestbuy #@bestbuysupport #bby.me/bestbuy
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always a must when it comes to Best Buy…love my total tech
I would recommend this to a friendRated 5 out of 5 stars
A great protection plan.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The protection agreement is well worth the price. It really save you money.
I would recommend this to a friendRated 5 out of 5 stars
Money well spent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protection needs when purchasing a new product. Best Buy always win!
I would recommend this to a friendRated 5 out of 5 stars
Love service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this service for purchased products. Ive used several times
I would recommend this to a friendRated 5 out of 5 stars
Best purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new FitBit! Tracks all my goals in an instance!
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this plan....you never know...accident happen.
I would recommend this to a friendRated 5 out of 5 stars
Warrenty
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So pleased with my warranty Peace of mind Just call for aupport
I would recommend this to a friendRated 4 out of 5 stars
Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound active noise cancellation is okay not great
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my product protected and gives me peace of mind!
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this protection. Longer time for returns, great customer service. Little pricey, but still nice.
I would recommend this to a friendRated 5 out of 5 stars
Great and I got them on sell.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these. Work well, recharge fast and hook up to my iPhone every time.
I would recommend this to a friendRated 4 out of 5 stars
Could be better, but best option OEM option.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great materials, but cover doesnt fit securely. The cover uses magnets, not pressure fit, so it slips off easily. Wish it were back-lit, too. VERY expensive.
No, I would not recommend this to a friendRated 5 out of 5 stars
Total Tech is Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to have a little extra coverage and Best Buy Total Tech covers you.
I would recommend this to a friendRated 5 out of 5 stars
Get it and trust, you might need it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protection is always good, I never buy anything without them, i’ve learned my lesson once and never again
I would recommend this to a friendRated 5 out of 5 stars
Awesome sauce
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. Best buy can not be beat
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Aways works to our favor. We never have any issues making a claim. Good value/perk for Elite Plus members.
I would recommend this to a friend