Customer Ratings & Reviews

This service has been very useful. Well worth the cost

Awesome sound with a great fit. Good noise canceling.

Saved hundreds of dollars not needing to purchase separate protection plans.

Is very convenient for anything inconvenience to future

About time they bring out and insurance that can cover everything all at once

Amazing protection plan. Includes everything and no questions.

it’s such a good thing to have, having just an umbrella coverage!

Only got the membership to get the extra 1 year coverage

for the price you can't go wrong no worries on anything you buy

Love the peace of mind I get from having this service, will continue to use it.

Love the benefits of this. It’s defiantly worth it if you shop here a lot.

Unfortunately, I can’t say I was impressed with it. While it had the potential to be convenient, it fell short in almost every way. It often stopped cleaning prematurely, even when fully charged, deciding to return to its dock instead of completing the areas it was supposed to cover. I also had to frequently get up to assist it, which defeated the purpose of having a “smart” and autonomous device. It struggled with basic navigation and seemed unreliable overall. If you’re looking for a hands-off solution, this model is not it. It might work for very light cleaning needs, but overall, it’s not worth the hassle.

Great protection if anything goes wrong they take care of it ASAP.

Great service and warranty program. We add to all big items. Thank you

Definitely worth the protection it grants! 100% love

It's really useful protection plan for all our appliances

As a member since the beginning of this plan, I am disappointed by the recent changes to the plan. Much of my savings with the plan will be discontinued with our anniversary date. Even items covered by warrantee have changed with the future change. Delivery times of in stock items have lengthened by an extra day or two, service fees have appeared where there were none. All of this at a time when the stock at our local Best Buy has decreased. An example is Canon lenses, only 5 in stock now. 3 lens filters in store with 40 or more empty spaces. Deliveries from the BB warehouse take 5 to 6 days. The average item discounts are much smaller than in the past and much higher than Amazon.com and many others. When replacing lots of equipment during the pandemic it made sense but with most things expiring with 4 months of renewal it makes less sense. Not a single thing purchased and supplied with warranty (28 items ) needed warranty work or replacement which shows the high cost of the plan as insurance. Plan price is way over a fair value with reductions to plan.

Nice lil peace of mind knowing my items will be covered for up to 24 months.

So far I haven’t had a need to use the protection plan, but better safe than sorry.

Super happy to have this just in case something happens to any of our new items!