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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3790 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 3,790 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is so worth it, I have no problems when i need help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gi,mo Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have you will not fi d better and uts good for every gizmo you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BuyGeekSquadProtection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get the Geek squad protection you will save in your pocket at the end

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best investment that you can do, protecting all your stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the protection plan from Best Buy that they Provide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value for what you get. Cannot wait to use this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had to use it but the tech support is wonderful! Love BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy knowing I'm having it in case anything ever goes wrong

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn't need to buy a warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the 24 months protection plan. It kept me from buying an un-needed warranty, while giving my Geek Squad help for my other computer and phone support.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Employees Gave Misinformation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added the TotalTech package on the premise that everything I’ve purchased from Best Buy would be covered (told this in writing from an online support agent). I discovered that the plan only covers things that were purchased after adding the plan. Employees should be more knowledgeable if this when selling as it comes across as deception for a sale.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am getting what I paid for. Read the fine print for more details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltechsupportrocks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion,Best Buys Total Tech Support is money VERY well spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get a protect plan it's worth every penny. Happy savings everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to protect your investment. They stand by their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 month service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service who promptly answers all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good and is just what i was expecting from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact the warranty comes free with my total tech support membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REview

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this device works great, worth the price tag. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have owned the vaccum for a month and the wife likes it better than the last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is a great program for anyone who makes a lot of tech purchases

    I would recommend this to a friend