Customer Ratings & Reviews

The headphones have incredible sound. The only issue I have with them is that you cannot listen to them while you are charging them. So my fear is that when the battery dies, they have no use.

Great item. Glad was able to find at best buy. Staff wqs a lot of help

Extended warranties are the reason I trust buying my items from Best Buy!

love my protection plan, happy to know I can get support whenever needed

Best buy has a great protection plan as they stand by their products.

Every time I buy product from Best Buy I definitely have to get protection.

have not needed it yet but glad i purchased the plan

Replaced bent glasses right at store! Great warranty!

like the idea of 24 month protection hope nothing goes wrong

Glad we got this for most of out appliances, would recommend it

Love it so far. Would buy anything from Best Buy. Thank you.

This was the best thing best but could have done. It was a game changer.

The Monthly Best Buy Protection Plan is a great resource!

slow process. have been waiting two weeks for my ear bugs to show up.

Excellent value from an excellent company. Definitely recommend

Very important to have!! Especially when owning of electronics.

I love best buy products plan. Always a pleasure to shop at best buy.

For everyone who got excited about the huge discount and thought this was a great deal, please read this review before buying. To start with: it’s not worth it. I saw the big discount, high ratings, and overly positive reviews, so I assumed it would be a good purchase. Unfortunately, this robot vacuum turned out to be very disappointing. 1. The App: The app has a rating of 3.1 for a reason. I (like many others) struggled to create an account. I entered my information multiple times, but the app wouldn’t let me register. After several attempts, I finally managed to sign up. 2. Mapping the House: I cleared the floor completely before starting, yet it took the robot 1.5 hours to scan my house. For context, I don’t have a mansion – just the living room, kitchen, and master bedroom. 3. Vacuum Performance: Once the mapping was done, I started the vacuuming process. The results were extremely poor – it left a lot of debris behind. I often have hair near the bed due to hormonal imbalance, and the vacuum didn’t pick up anything. I ran it a second time to see if it would improve – it didn’t. 4. Targeted Cleaning: I used the app to target a specific area near my bed. The robot got close, vacuumed for about 10 seconds, then returned to the station without completing the job. 5. Room Selection Issues: When I selected a specific room to clean via the app, the robot didn’t respond at all and just sat at the station. I had to wait about 20 minutes and restart the process before it would do anything. At this point, I realized the vacuum was not worth the trouble. It’s possible I received a defective unit, but judging by Reddit reviews, many others don’t recommend this brand either. Save yourself the hassle and look for a better alternative – this one isn’t worth the discounted price.

Worth the money. Creates peace of mind for me. Not to worry.

Great to have with the price of phones,peace of mind