Customer Ratings & Reviews

I am new to Best Buy's total tech protection program. So far no issues.

Nice to have with your normal warranty. Easy to use and Geek Tech are informative and detailed on what problem is and how long to repair. Worth the price is you buy alot from Best Buy.

I want the only plans back. When something goes wrong (and it usually does) you will be paying a fee to send it off to be fixed. I’m nice upon a time, the plan actually covered repairs, those days are gone.

Not sure what this is or how much im being charged

god to have. alerts you with promotions. would renew

What a rip-off. They charge for delivery and setup and they don't even include that with your total membership

I’ve only had my Bose for a little over a year. And one side stopped working.

I got this for my son. He likes it but when he trys to play this on PC driving is impossible, steering wheel shakes like crazy, works great on the xbox though.

Get sound quality, I like the bass. However, the case feels cheap and slippery and I dropped it multiple times. The case finally broke after a drop and the ear buds broke too.

To small. Good for office or small room as much suctioning as bigger v8

Good protection plans and good service to get help quickly

So far I have been very satisfied with this purchase.

Excellent for the price Excellent computer for the price

Good to have !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Rerigerators - Total tech is good to have, but we are annoyed because we can't seem to get in touch with managment when we really need to. We don't like the waits on the phone, and having to go through 6-7 people before we can get someone on the phone. Also, we don't like that we can't get a call back from the manager when they say we will. I have called 2 times now to try to get a manager to call me back and both times no one did. The refrigerator does not work properly. Even in the cold weather it was still in the red zone at 40 degrees and no one even got into it for like 2 hours before. It's annoying. We need a refrigerator that will cool off within 1 hour down to 38 degrees, and one where the temperature control knob works properly. The fan does not kick on when the refrigerator is opened and it should. The freezer fan kicks on when we open it, but not the refrigerator. We have been dealing with this for several months and have went through 2 refrigerators, and several others that were delievered broken. I do not want to call Total Tech for my brand new refrigerator to have them fix it. I want a new refrigerator. They know what they are bringing me. Would you want to go buy a new truck and find something wrong with it, only for the dealership to tell you that they can fix the truck for you? No! You would want a new truck just like you paid for!

This watch doesn't stay activated for long enough. I have to keep touching its face to see the time and as for the rest of the functions hey stink. I would not recommend that anyone who wants a digital watch forget about purchasing this model. In short it doesn't work for me.

Have fun trying to get actual support. You call a general customer service line where they cannot help. This cannot escalate anything and you are stuck with something you paid thousands for that does not work. Not worth the price.

Have mixed feedback, it all depends on the guys coming for delivery or installation , each one acts their own way. Some are great but some are worst, very ride

This really works great and works well for my system

The bonus warranty support is always a rip off. Odds are you wont need the support. And you’ll have to fight for it if it is needer. Not worth the hassle.