Customer Ratings & Reviews

I have not needed this as if yet. I do enjoy the extra discojnts i get though

For the most part I liked this headset. Then, suddenly, just stopped working. Will be returning due to Totaltech 24 months.

Pointless, services listens and goes through all issues then says contact manufacturer

Disappointed when I tried to use it. Earbuds stopped working. Took it in & was told not repairable & no longer available so could not exchange. Gave me credit for what I paid MINUS $53 for service charge though no service was attempted. No one could explain why

Too expensive with no real value. There are not many incentives or real reasons to buy this. It needs more perks for someone to pay 200.

Best buy sucks now, and they scam you out of your money if you have a return on a bad product. Enjoy your store credit.

Plastic pieces break very easily. The hose is very stiff and not easy to use.

Well worth the money for the warranty. Purchased several things that were all covered, for example...coffee pot broke and they replaced, screen protector for my phone and fixed my laptop that were all covered.

Online purchases history is nice to have and searching for repair or replacement

This item gives security to know I'm protected in the case of something breaking.

Havent had to use the service, so hard to say how good it actually is.

Really 1 winner a month for $400 dollars, what is that .0000001 percent of your revenue to generate great advertising.... The winner is probably a bot because more than half all ratings are now AI generated.... A $400 gift card might change my ratings.....

I hope the coverage is there when I need it. I really don't know if it will be.

Let me be clear most of the agents don’t even know what the plan includes. You will be charged at least $100 to schedule someone to come to your home. The same experience I had when I purchased a TV they charge me the exact same amount that a local handyman would charge me to install it. Oh no but wait once we get there we up charge you because it’s above a fireplace and then the technicians do not clean up the mess, all the people that are using a subcontractors so I will save the money and have it ready to use the local business that you can talk to

Dealing with Best Buy’s Total Tech membership has been just as frustrating. Even though I’m “covered” by the plan, I had to pay $100 upfront to schedule a technician—and the earliest appointment was over a week away! On top of that, there’s still a service fee just to have someone look at the refrigerator. This has been a horrible experience from start to finish. Save yourself the money, time, and frustration by choosing a different brand and avoiding Total Tech altogether.

Hate to return things but the lack of a comfortable fit was a dealbreaker for me. Shame in that they found great.

They did not uphold this. I was told that this was canceled when my total membership was canceled. That's pretty shady. Been a long term Besy Buy customer and this was very disappointing. You're better off buying directly from the manufacturer.

I bought this watch less than one year ago in February 2023. My battery stayed charged about a day and a half, now this battery is dead in less than 8 hours. Before last week I would have given it 5 stars. Now it gets 2 stars I wouldn't buy this watch again.

Purchased for / Linksys - Nikon - COOLPIX B500 16.0-Megapixel Digital Camera - Plum. haven't use and hope I won't need too.

Expensive, but so far worthwhile. I have had no problem exchanging and returning merchandise.