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Customer reviews

Rating 4.8 out of 5 stars with 3689 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 3,689 reviews
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. I would buy it again and give one to my kids.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worst warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does not repair its appliances when they break. This is simple bait and switch, you pay for an extended warranty, but they do not uphold their warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV I bought for almost 2k brand new turned out to be a lemon (said so by the technician). Even after three visits and replacing the entire TV screen, Best Buy refused to replace it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dies Fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how many months it worked fine but then the battery just dies after 30 minutes of playing. It's weird because I can see on the app each each piece going lower and lower as the seconds go by. Started off great but not worth the inability to use now.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Always great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never disappointed and would definitely purchase again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dyson Vacumm

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson has always had a value in products but some how the battery rechargable vacumm hasn't up to par. Battery dies fast and only worked good 1 time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sounds good… if they can stay connected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing, but I use this for work. Every conference call gets disconnected causing me to read lips during customer engagements. I’m extremely disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t cover anything anymore. Complete waste of money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really confused and questioning loyalty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why buy the plan if you cannot use it. The remote was broken and disposed of. Why not provide a new one to a loyal customer?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Definitely not worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a few vacuums and for the price. This did not work at all. It kept dropping the contents on the floor. It also Mine may have been defective, but I am not taking chances on recommendating it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get it together

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tec is literally a waste of money at this point

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    very bad customer support ...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad and customer support are horrible, would not replace my phone even though they said it was covered under adh

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste money. They won’t let you return it. Stuck with a worthless vacuum. I have spent thousands at Best Buy and I feel worthless. They don’t do a good job exchanging or refunding with their horrible app

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unsatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones are painful to the ear. Not worth the money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    awful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had any trouble with apple's AirPods but these have required lots of google searches, a couple YouTube videos and still they fall out uncontrollably. I am so sad to have spent so much money on these, such a waste.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LOST because I didn't renew TotalTech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought with TotalTech, big mistake because now it's cancelled. I didn't want another year of TotalTech, but that's the only way to keep your individual warranties. I have no warranty now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    FORCED CRAP!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FORCED CRAP!! RRYJITYUUTTYFYUIYEGYUYTRFUUUTRYIIYEYYYUU

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped Working

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. Stopped vacuuming after using it only two times. I wouldn't recommend this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a waste of money to purchase a warranty. Why pay for repair?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will keep repairing until warranty has expired.

    No, I would not recommend this to a friend