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Customer reviews

Rating 4.8 out of 5 stars with 3689 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 3,689 reviews
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection plan thinking I could return my items after before 60 days and it won't let me and it's been 30 so I don't like that

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No way

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No, I’m not going to pay for something extra that should last already as much as it already costs.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    meh

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used to love this until they stopped including the install feature.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lousy product - bought in March and broke just after return date - so now we have a vaccum that makes a ton of noise and can't be returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    nope

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have yet to use it - disappointed in the set up and auto charges when I didn't ask for it this year

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It use to be fantastic! Now it has changed so much. For the worst! Not worth it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after 6 months. It shorted (it showed an error code that is why I was able to know what happened).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy at all with my Shark EZ Robot, It does not p/u well at all and constantly gets clogged.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth the time and money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a waste of money this is nothing like we had 5 years back worthless as well the tech they send are awful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad touches

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing was awesome until the touch screen started registering phantom touches. smh

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very difficult to cancel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subscription is almost impossible to cancel. Haven't found anywhere in my account to easily cancel. Couldn't cancel on Best Buy chat. Literally have to cancel in a store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    stupid question

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot possibly answer this question without making a claim. nor can I recommend it. BB asks this question every time, very annoying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I call I seldom reach an agent who understands my question and can help me. Also the rewards and benefits touted never actually work when you try to use them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE PRODUCT AND SERVICE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE PRODUCT!! At 3 weeks old, the Fitbit scene has stopped working and is no longer returnable. I am very disappointed with Fitbit and best buy. I no longer recommend either!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissatisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has changed not in as good a benifit. Not happy with this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not designed to last

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is now dead after the warranty expired! not designed to last

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    stopped working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after six months it wouldn't get as hot as the stated temp. doesn't cook the same.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Plan ran out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan ran out no coverage for the product did not renew.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Credit card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The treatment that I got was horrible. Im starting to hate it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Average

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps stopping even after we clean the bob , keep on shows the errors one an another

    No, I would not recommend this to a friend