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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3791 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 3,791 reviews
  • Rated 2 out of 5 stars

    Not that great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not a strong enough suction. It is not something i would recommend. Not even for carpet.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confusing how to submit a support item. Used to be easier

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. All my devices I have purchased are cover under this protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan with No Tricks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers great protection plans. Straight-forward and no tricks or hidden conditions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best service ever. I was very pleased with my protection plan and service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gadget guy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy like most companies change the goal post and reduce the benefits of being a total tech member by getting rid of free installation on most items, and increasing garbage fees if the do install something for “free”. That said, the unsolicited warrant is a help, but it appears the warranty will only stay in effect if you keep your membership so the value of the extended warranty is diluted significantly given the reality that you are required to maintain membership.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A little insurance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but Best Buy has always stood by their protection in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty one of the best out there and it is a great price for what you get !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totsl protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love total tech protection everything you buy gets protection well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and user friendly product. I could able to recommend this product to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we never have to use it but the piece of mind of having this is priceless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't played it yet, but my son has played it several times and really enjoys it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice perk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a total tech member these extended warranties are free and a good peice of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've renewed my protection plans several times and always buy them for new products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect, just what i needed. I look forward to using this over and over again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped me with a vacuum I purchased that stopped working. Work every penny!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good luck in the past, but Best Buy no longer seems to honor the plan. Last time all they gave me was a gift card for 20% of the purchase price and the gift card did not even work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product protection plan that works for a price that can’t be beat for two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this protection plan is awesome!! I have had to use before and had no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan. I'm glad i have this plan and you should get it too.

    I would recommend this to a friend