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Customer reviews

Rating 4.8 out of 5 stars with 3689 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 3,689 reviews
  • Rated 1 out of 5 stars

    Sucks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible they don’t stand behind it and will argue with you

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Yhrvvjh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alrifht bu5 not alrigbt wnough for m3 I g73ss but whargyvv

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the amount

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech could not connect sound bar. Overall sound quality is poor

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not a good buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its always offline, if you contact customer service, they are no help

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    unknown

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's difficult to know if this is a good deal, or not... I have uet to use it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Is a scam.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scam do not buy this. Best Buy will not come and service your unit. Is a waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Totaltech sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge waste of money. Do not buy...ever! Trust me..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They only returned 47.00 after telling me the would return the entire 199.99

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    returned no protection service needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Watch, cancel protection service, U Owe me $40.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fulfilling the requirements for their minimum review.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive of a service to use. I dropped it after it ran out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection - great feeling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the protection. Where as I do not do technology well at all!!. They have helped me several times during their warranty. That is why I purchase my items from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers warranty on all of my worries. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend 10/10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth it get it if you can not gonna look back !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Rachael Ndubueze

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love and much love my best buy and my watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pricing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that all of my devices are covered under this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value added

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price of the members for these alone, if you buy gifts for people here especially

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Worth It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always recommend the BestBuy protection plan. The coverage is worth the price and the service has always been excellent when I used it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, but not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to think the Protection was 100% great and a needed warranty against issues. But, what they DON'T tell you is it doesn't protect against everything. I was told that accidents to screens were covered, just to find out, NOPE, that isn't fully the case. Just to small items, TVs aren't included. So, it has to be a mechanical issue before a warranty can be used. I only recommend the warranty as a safeguard to issues that may happen, but definitely beware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my life, I am eternally grateful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I was on life support, I would prefer bestbuy protection over any other heathcare insurance. 5 Stars

    I would recommend this to a friend