Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2260 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 2,260 reviews
  • Rated 4 out of 5 stars

    Protection Plan

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the plan. Wish they did more onsite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bonus coverage

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great deal and gives level of comfort for new purchases you may have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smart, reliable, easy to configure Samsung Watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking Smart Watch. Easy to sync with the health app. Easy to configure. The watch band is a bit stiff for smaller wrists, but there are plenty of available third party options. Love the Samsung Brand!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plan

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, everyone needs this plan. Best Buy stands behind their product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every protection plan is worth the money and hastle if something should go wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yea I got the email from you and the email that you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A token of peace of mind. This came with the total tech membership.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly feel that is a must half I really wouldn’t go about it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good protection plan for a good price…. For security

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad little computers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes, Shark has always been a good brand but their technology is going downhill. I got a new phone, my Robot could not connect through the app. Followed directions to delete it and add it back - now it's stuck trying to configure. Oh, and their customer service line - ZERO help.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Best Buy service plan are the best in the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plans.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are great addition to my membership!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BEST BUY PROTECTION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this product that I had my eye on for some time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like that my items I have paid for expire in 2 years. Then some items you have to pay a deductible. Now I have 400.00 gaming headset that the doesn’t work but warranty expired in August of this year. But I pay for the coverage.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overhyped and Overpriced.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is very sub-par and barely above average and noise cancelling is not as efficient as advertised.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Covered

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allow you to keep your products under a good protection plan

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    MONTHLY WHY

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHEN I WAS FIRST TOLD ABOUT THE OPPORTUNITY I WAS NOT TOLD THAT IT WAS MONTHLY PAYMENTS, BY THE ASSOCIATE, THAT SOLD IT TO ME. I would have NEVER purchased this if I knew it was monthly payment, It's not worth monthly payments, I truly do not buy many items from, Best Buy not enough for me to have a monthly payment. SO BE CAREFUL!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Owner

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need more help at the Runner Virginia store employer is not so nice. Price is not that good quality fair.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Plan?

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why get it if policy doesn’t cover accidental breaks or cracked screens

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No game chat mix on PlayStation 5 is the only thing to criticize. The headset is awesome one of the best there is.

    I would recommend this to a friend