Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2370 reviews
(2,370 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 4 out of 5 stars
Protect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every protection plan is worth the money and hastle if something should go wrong.
I would recommend this to a friendRated 4 out of 5 stars
Protection Plan
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, everyone needs this plan. Best Buy stands behind their product
I would recommend this to a friendRated 3 out of 5 stars
Smart, reliable, easy to configure Samsung Watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good looking Smart Watch. Easy to sync with the health app. Easy to configure. The watch band is a bit stiff for smaller wrists, but there are plenty of available third party options. Love the Samsung Brand!
I would recommend this to a friendRated 4 out of 5 stars
Yea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yea I got the email from you and the email that you
I would recommend this to a friendRated 4 out of 5 stars
Peace of mind.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A token of peace of mind. This came with the total tech membership.
No, I would not recommend this to a friendRated 4 out of 5 stars
Must have
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly feel that is a must half I really wouldn’t go about it
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, Best Buy service plan are the best in the market.
I would recommend this to a friendRated 4 out of 5 stars
BEST BUY PROTECTION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I purchased this product that I had my eye on for some time.
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good protection plan for a good price…. For security
I would recommend this to a friendRated 4 out of 5 stars
Protection plans.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protection plans are great addition to my membership!
I would recommend this to a friendRated 4 out of 5 stars
Covered
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Allow you to keep your products under a good protection plan
I would recommend this to a friendRated 1 out of 5 stars
Re did not fix the so have to pay out of pocket
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung fridge just over a year old and i am a best buy total member so I should have repairs covered. I paid the 99 dollar fee to have repair man come out. However repair man came 3 times and i still have a leak in icemaker. So i was told i have to call Samsung directly and pay for repairs out of pocket.
No, I would not recommend this to a friendRated 1 out of 5 stars
Total tech is devalued 2025 and beyond
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We're paying $179+ for total tech memberships yearly and they're taking away services like free installation and adding $50 service fees on returns on products. Shouldn't we pay reduced membership fees if we're getting stuff taken away? And best buy wonders why brick and mortar is dying
No, I would not recommend this to a friendRated 1 out of 5 stars
Buy from anyone else
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful company horrible service and rude customer support
No, I would not recommend this to a friendRated 3 out of 5 stars
Overhyped and Overpriced.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio quality is very sub-par and barely above average and noise cancelling is not as efficient as advertised.
No, I would not recommend this to a friendRated 3 out of 5 stars
Okay, what do you want me to say? Nice protection?
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its hard to actually review this because the product is so new. But hopefully they do cover everything. It got 3 stars because of how Total Tech has treated me with EVERYTHING.
I would recommend this to a friendRated 3 out of 5 stars
Owner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need more help at the Runner Virginia store employer is not so nice. Price is not that good quality fair.
No, I would not recommend this to a friendRated 3 out of 5 stars
Dishonest
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be aware as Best buy employees are not truthful on how this warranty works. I had a problem with trying to return an item. This costs a lot of money for best buy not to be truthful. I am very disappointed with Best Buy.
No, I would not recommend this to a friendRated 3 out of 5 stars
Great headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No game chat mix on PlayStation 5 is the only thing to criticize. The headset is awesome one of the best there is.
I would recommend this to a friendRated 3 out of 5 stars
Good for thin hair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Product is good for thin hair and my is very heavy so it's it was not a good so i retuned and got other one just releases that one is better.
I would recommend this to a friend