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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2373 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,373 reviews
  • Rated 1 out of 5 stars

    hard drive failure doesnt count as mechanical fail

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard drive failure doesnt count as mechanical failure? Scamy buyer protection

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible! Super heavy and hard to steer. Worst purchase ever

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why do you have this and total tech - feel this is just a donation

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great while it worked.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves putting it on and letting it run for the night. It stopped working and need to call the warrantee in, we'll see how they follow up!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be aware of this plan. They will charge you $50 for service if your Item ilhas technicap issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dartmouth geek squad is trash and are thief's good luck they will steal your money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You won't get my money anymore

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's all lies when you come there to get a return or store credit they'll tell you no so don't waste your time they suck

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very badly contructed product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The middle part broke after 5 months of use. very poor body construction for a vaccum cleaner that I paid $500 for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t recommend!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money and time. Get any other protection!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m starting to Question being a total Tech member.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not cover the first item that failed within 90 days

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product insanely worth the money would recommend to anybody that buys Best buy products often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you’re buying expensive items. Gives you extra time for a return window as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great option for no hassle replacement and repairs,I have never had an issue when I needed to sue the services I pay for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having if you purchase a lot of products

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Protection Plan is worth purchasing if you buy a lot of products from Best Buy. Have used it a couple of times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JamesL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have protection on all my stuff and have never needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy total membership

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, I cannot recommend this enough. Although the price is high, it is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent servuce and the oeople is so nice and effective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy protection is great I strongly recommend it has saved me more then once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As Total Tech Member... Free Product Protection is always included !!! Love this benefit !!

    I would recommend this to a friend