Customer Ratings & Reviews

At first thought I did not need but glad I did with a manufacturer flaw that the plan allowed an easy swap to new controller without issues.

Noce to have pease of mind with products that are covered with these plans

Nothing to dislike about this service. Super convenient and recommended.

Has purchased this protection plan for all of my various gadgets that we received from Best buy

Good to have in case of the unexpected. When I had to use it, it worked for me.

Love my total tech plan and the 2 year warranty that comes with the products. Some things like my washer and dryer I’ll buy the warrant separately because they offer some products with a 5 year extended warranty.

The cameras are great but a huge downfall is the application used for the system. The application works when it wants too. Being the cameras are primarily used on the app when away from home this is a huge problem. You can’t always see the events or the 24/7 recording. As far as a stand alone system that is wired and being able to view on the TV live, it works perfect and the cameras are extremely clear. Also I came to update the cameras multiple times and 2 of them did update but the other 2 no matter how many times I attempt to update will act as if they are updating and still show they are not updated. What’s the issue here? Cause even when I call night owl I can obviously tell they don’t have an accurate answer as to why this is happening. If night owl can fix there updates on the camera system and fix there application to work when not close to the system then this would be a 5 star review. Until they can fix these issues it will stay at 3 stars. Really 2.5 stars. Everyone expects to be able to use the application on the go without issues viewing there cameras. This is the standard in 2023.

cancelled order but it would have been great if we had needed it.

Will not make a major purchase without it. Even nice for the little things. Has always been a hassle free process for me when something does go wrong.

Best product for Traveller's, and also the accessories works perfect. Loved It. Can be used in any weather condition.

It’s been a really great vacuum for the most part don’t like how much you have to clean the filter but great

I purchased the machine for my granddaughter for Christmas. Needless to say, she was thrilled. We buy all of our electronics from best buy-they offer the best deals. My recent purchase of a computer -HP all in one 27 DP 1280 On October 1st is the greatest. Sales help in helping with advice was the greatest.

if you break stuff alot or are just like me everyone and then accidents happen on high usage items it def helps out

Love the Bose Headset. Bought one for myself in November and buying for husband as Christmas Gift

Great value which brings peace of mind. I have protection plan for all my Best Buy products

Cant beat it for the price, especially if you use Best Buy for all your electronics purchases. I used to just purchase a protection plan for each Item I buy, but now for the 1 price, all my Items are covered. Its AWESOME!!

The galaxy watch 5 has a snappy interface, easy to navigate menus, really good band, and solid looks. The battery life on the pro model is good for around 2 days without needing a charge, which is somewhat disappointing comparatively to some other watches (certain Garmin watches have up to 30 days of battery life.) Besides the middling battery life the watch have a strong processing chip, and works flawlessly.

Like the protection but it automatically renews on your credit card. There should be an email letting you know that it is up for renewal so that you can have the option of renewing or not.

best buy has best protection plan out there. good customer service

Easy to connect to and play with great clarity and the bass is perfect.