Customer Ratings & Reviews

Great and easy to set up! Was purchased as a gift and it’s so user friendly they didn’t have any issues. Had a custom wallpaper up almost right away and there is no lag time from phone to watch.

Monthly protection plan is a value that is totally worth having. You can't beat the peace of mind with every purchase. Would definitely recommend for everyone.

Vacuum is very light and very easy to use. The auto empty feature is a plus. I am happy that I don’t have to deal with emptying the canister on a daily basis now.

Always recommend the protection. Could be a little cheaper but its normally not to much extra

Samsung watch was returned because my brother in law surprised my sis in law with the watch. Best Buy is great for purchases, adjustments, and returns.

Best membership i have bought. Always helpful with all the things i need

I have owned many Shark products for floor care and this is honestly the first time I have been truly disappointed in a Shark vacuum robot product. As many other reviews mention, the vacuum function is pretty good. I am actually impressed with his vacuum power but I was not pleased with its "obstacle detection" or ability to mop the floors. I have a cordless Shark HydroVac which I love, but I figured if I could get a robot that can do this, why not? As far as a vacuum, this Shark Matrix robot vac mop is good for that. It's got this side discharge of air that "pushes" debris in corners out into the "front" of the robot when cleaning, really doing a nice job of cleaning the corners, I must say. The bagless bin dock has a removable container and it definitely holds a lot of dirt. As far as the mop, while my experience may not have aligned with others, for me, I was highly disappointed. In mop mode, it NEVER mopped the designated area I designated in the app. I even had the robot "discover" my home at least three times to make sure the map was built correctly. In vac mode, it kept bumping into things, it scratched my base boards, and NEVER stuck to what I asked it to do. If I asked it to mop my living room, it mopped all over the home. Where it DID mop, it was good - except that the mop didn't always work! It would start off mopping and then stop mopping but vacuum the rest of the requested mission from the app. I got this Shark Robot Mop Vac to replace a robot vac I already own, and wanted the mop functionality. I canot recommend this machine. It's definitely got its share of bugs.

Perfect watch, strong and stylish. I can’t ask for more

Great stuff, makes a great attachment to my entire collection!

Definitely, nice to have. Just in case you ever need it.

Love the Shark. It dies its job just as expected. Love how it has a self emptying feature. It has cool features as NO Zone and spot cldankng which i love.

great vacuum! I love how it can be converted to a regular vacuum size to a handheld vacuum. Its a great vacuum,

Nice, products , the best shop of technology u can find

Very good service especially if you buy electrronjcs

I cannot overstate how useful this plan is to nearly every Best Buy customer. Not only is your coverage period extended from that of the manufacturer's warranty but it's also a much easier and more comprehensive plan.

I am abke to pruce match, have items repaired, or just checked.

Great product to protect your investment worth the price

Great products and service. Total Tec membership is great to have. I bought the i7+ for $599.99. Because I'm Total Tec member was refused $240 because of price drop.

Think the protection plan gives me piece of mind while mountain biking. Not worried of it breaking while riding.

Great as usual. Best buy is the BEST. thier protection has helped me a lot.Genrally nothing happens to the products, but if it happnes they cover it.