Customer Ratings & Reviews

Use it all the time - great purchase. And protection , Best Buy tracks everything - no paperwork to keep track of!

Get this for your devices. Especially if you work in rough area's.

Always get protection plans it saves my literally and the process for replacement products is so easy.

They want you to buy it and it is a necessity to be able to ask for help.

This is a must have for big purchases! The exchange process goes smoothly with the help of this protection plan

My Best Buy Protection has been an absolute nightmare to deal with. I have spent 2 months trying to get a stove repaired, but the process is a system of automated messages and call center employees who shuffle you back and forth. When using your Total Protection plan you must call a hotline to initiate a repair request. You pay a fee based on the cost of the appliance before scheduling the diagnosis. A repair ticket was initiated on June 8th. A tech came on the 11th. The part was delayed several times before we were scheduled for the repair almost a month later. I received a call to confirm that we still had our appointment. I received a text the day before and the morning of our appointment with confirmation. After taking off work another day, a cancellation text came at 11:40 rescheduling for a few days later. When a tech finally came for the repair it didn't fix the issue. We went through the process again, The same tech came to diagnose it again, and said it was the same part. It is now JULY 29th and we are rescheduled for August 6th to receive a power cord. We have taken so much time from work and been without a stove for 2 months, I wish I had just thrown the bad one away and bought a new one, or paid a reputable service company to fix it. Can you imagine swapping montherboard twice and suddenly thinking maybe it's the power cord? With so many hours wasted and no return calls from managers, I strongly recommend saving your money and just buying a new appliances. With the cost of 2 years total protection I could almost buy a new stove.

My iPad is wonderful…/ I follow the news, Read library books, play games with my friends. Etc. this 84 years grandma loves using my ipad

Great product coverage, no issues with returns, exchanges or repairs.

Very good to have this opportunity to choose protection for all this product’s that we need on home

Geek Squad has been readily available to help exchange or fix or help with explanations of products on site.

We buy all our electronics from Best Buy and some of our larger appliances. Great feeling knowing that we have this just in case.

The protection plan is a nice picture of the total care membership. A little bit of extra peace of mind never hurts.

Great service only thing is have to drive hour from where we live. Would recommend. Will purchase again.

Monthly Best Buy Protection (up to 24 mo.) Overall rating* Excellent is well worth the peace of mind!

Love love love our LG Fridge! It’s beautiful to look at, and it is so easy to use. We love the lights and the shelves.

It is better to have some protection than no protection at all.

Warranties are the best.. never buy without it!!!!

I love the warranty that you get free for being a total tech member. I will never cancel my total tech membership!

You must get this. Saves allot of money you won’t regret it

Awesome sunglasses, love the features and the picture quality