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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2254 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 2,254 reviews
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Best Buy protection. I always get it and is so easy to replace or repair an item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wowwow best buy Warm staff I love the Samsung watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    js

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know we have protection when we need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently had to return a tooth brush that started not working after months of use and they replaced it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son’s xbox port stop working. They took in sent out to repair waiting for it to come back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    but membership

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the membership to cover all purchases instead of separated. Best value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment if you make multiple or high end purchases from Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New to Totaltech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time subscriber to Totaltech. Glad to have automatic protection for all of my new purchases. This eliminates having to buy separate plans across various products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to return a faulty coffee machine (not Best Buy’s fault) and the Geek Squad process was so easy!! I’m probably going to purchase another two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have to have this!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a member for over 8 years and it's worth every cent. They are always there to help you 24/7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. If you need it during the time frame you have your stuff, its fixable, or replaceable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks neat on countertop. Would recommebd to anyone who likes homemaed meals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend getting this on products that will last awhile and don't need upgrades regularly. Great value and service is excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service protection is always important for big purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection for hassle-free help

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy plans are purchased with almost all of the electronics I get at Best Buy. While not used on everything, I find that it comes in handy when problems arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 Months!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who can’t use 24 months of protection. Best Buy stands behind it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Shop enough and it pays for itself. Discounted pricing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY PROTECTION

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DO NOT ALWAYS GET WARRANTY PROTECTION WHEN BUYING ALMOST ANYTHING BUT THIS COME WITH TOTALTECH AND WORKS FINE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan! Just makes sense to. Nothing is made to last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranties are always a must on electronics

    I would recommend this to a friend