Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2358 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,358 reviews
  • Rated 5 out of 5 stars

    total tech is great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance is great, save money and get total. Everything you buy is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty in the industry and I would know. I have had to exchange items when they have broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Totaltech

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the totaltech if you purchase anything of value. The great part of it is that Best Buy will install and/or mount whatever. That is worth $200 right there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Super professional. Make you feel like you are well taken care of and cared for.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Total Tech is fantastic

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I have saved so much money with this program starting day one i hope it never changes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is Important!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice knowing you are protected Geek Squard is so awesome! There when you call them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing for any type of technology that you buy from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy repair or replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy provides excellent customer service and performs repairs or provides replacements with ease for the customers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free AppleCare!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free AppleCare when you pay for the My BestBuy Total membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    but membership

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the membership to cover all purchases instead of separated. Best value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing if anything goes wrong my product will be replaced. I have used this more than once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Included a the membership for Best Buy sign up for the member ship

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get you one

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product ever the kids love it fast downloads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to use the warranty plenty of times on multiple items The 24-month warranty is an incredible value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment if you make multiple or high end purchases from Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had one problem with an item and Best Buy was quick to replace it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    comfort in buying electronics

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the comfort of the extended warranty when buying electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan! Just makes sense to. Nothing is made to last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Curtis Family

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent opportunity for service if needed. Great discount on sale items and free delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always gives me relief to know I'm protected if something goes wrong with my purchase

    I would recommend this to a friend