Customer Ratings & Reviews

Best Buy Protection Plans keep my home office running smoothly!

this i have had for going on 5years at least and love it they fix what needs fix or replace it .

Great protection plan, if anything is not working I can always take it back!

Service protection is always important for big purchases.

Protection on my items gives me a piece of mind knowing that if anything happens. I am covered!!

Love it would recommend to anyone. Watched a bunch of reviews on it and i couldnt be happier.

I wasn't sure about the Best Buy protection at first, but to know that everything is covered is great!

Wowwow best buy Warm staff I love the Samsung watch

Great product route easily understood and reading directions and maps great

It's nice to know we have protection when we need it

If you make the majority of your purchases at Best Buy, it’s an easy decision in my opinion

Excelent, fantastic, shiper. My house is perfect whit this.

Our last refrigerator broke and we didn't have the protection plan. This time we got it.

This makes sense if you are about to make a big purchase with multiple items. Cheaper then buying individual plans

excellent every body should get total, its the best and the chipper.

My Best Buy Protection has been an absolute nightmare to deal with. I have spent 2 months trying to get a stove repaired, but the process is a system of automated messages and call center employees who shuffle you back and forth. When using your Total Protection plan you must call a hotline to initiate a repair request. You pay a fee based on the cost of the appliance before scheduling the diagnosis. A repair ticket was initiated on June 8th. A tech came on the 11th. The part was delayed several times before we were scheduled for the repair almost a month later. I received a call to confirm that we still had our appointment. I received a text the day before and the morning of our appointment with confirmation. After taking off work another day, a cancellation text came at 11:40 rescheduling for a few days later. When a tech finally came for the repair it didn't fix the issue. We went through the process again, The same tech came to diagnose it again, and said it was the same part. It is now JULY 29th and we are rescheduled for August 6th to receive a power cord. We have taken so much time from work and been without a stove for 2 months, I wish I had just thrown the bad one away and bought a new one, or paid a reputable service company to fix it. Can you imagine swapping montherboard twice and suddenly thinking maybe it's the power cord? With so many hours wasted and no return calls from managers, I strongly recommend saving your money and just buying a new appliances. With the cost of 2 years total protection I could almost buy a new stove.

So far so good thats all i can say at this point so im going to give a thumbs up

Best buy protection plans are the best. I will always go with this product

It really helps when you have an accident and need assistance

Got it for a birthday and it gives me peace of mind i love it