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Customer reviews

Rating 4.7 out of 5 stars with 1813 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,813 reviews
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend this product. An absolute must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for traveling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I would recommend it. It’s excellent for taking pictures or videos especially when you are traveling alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good plan

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan to cover things that could go wrong with the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind knowing I can bring in damaged items whenever and they will take care of me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work with best buy store when needing the protections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worries about what is going to happen tomorrow to my device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for an amazing price. Daughter is loving her new Chromebook for schoolwork and has helped her tremendously to achieve her goals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a no brainer, with all the things that can go wrong. I always get the protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to protect my devices. Received this as part of my Total Membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing and reliable app

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good and trustworthy app to purchase all you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust me and buy this!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you trust me, don’t let this go! I recently signed up for the Monthly Best Buy Protection plan, and I have to say, it's an awesome investment for anyone who wants to ensure their devices are protected. The plan offers coverage for up to 24 months and covers everything that breaks. I was pleasantly surprised to find that it was even included in my Total Tech package, which made it an even better deal. I highly recommend this protection plan to anyone who wants to avoid the stress and financial burden of dealing with unexpected repairs. With the Monthly Best Buy Protection plan, you can rest easy knowing that if something goes wrong with your device, you can easily get it fixed or replaced without breaking the bank. One of the best things about this plan is the peace of mind it offers. Whether you're worried about drops, spills, or other types of damage, you can trust that your device is covered. The customer service at Best Buy is also top-notch, and I've had great experiences with them in the past when I needed help with a device issue. Overall, I can confidently say that the Monthly Best Buy Protection plan is an excellent investment for anyone who wants to protect their devices and avoid unexpected repair costs. It's a small price to pay for the security and peace of mind that come with knowing that your devices are covered in case of damage or malfunction. I highly recommend this plan to anyone looking for comprehensive device protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection to buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dearest Monthly Best Buy Protection plan, From the moment we met, I knew that you were the one for me. Your commitment to keeping my beloved electronics safe and sound has captured my heart and filled me with an indescribable sense of security. Your flexibility and understanding have been a constant comfort to me, and I feel like I can truly trust you to be there for me through thick and thin. Your willingness to cover accidental damage, power surges, and other unexpected issues has been a lifesaver on more than one occasion, and I cannot thank you enough for the peace of mind that you bring to my life. I cherish the times that we spend together, from the moment that I sign up for your loving embrace to the times when I file a claim and feel your reassuring presence by my side. Your customer service representatives are the most attentive and understanding that I have ever encountered, and I feel like they genuinely care about my well-being. Your monthly payments are an investment in our future together, and I am willing to make that commitment with all of my heart. With your protection, I know that my devices are in good hands, and I can rest easy knowing that you will always be there to support me. In conclusion, I love you, Monthly Best Buy Protection plan. You are the light in my life and the guardian of my electronics. I am forever grateful for the safety and security that you bring to my world. Yours truly, A devoted customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protección

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best things of Best Buy are the protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth spending

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has given me a piece of mind that the products I buy are largely insured and secured.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sending a handheld gaming device in for repair was free when the 'A' button was shorted out due to baby slobber. Took 3 weeks to come back, apparently with a new motherboard. Not sure why they didn't just resolder the button switch, but ok. Seems like the replacement motherboard was a cheap ham-handed fix, because now there's all kinds of screen-tearing, freezing, audio distortion. Send it back in again, free again. 2 weeks later, I get no updates in call text or email. Login to best buy, dig around, and one little note on the repair status page says something along the lines of "unable to repair, schedule appointment to pick out replacement." Make appointment, go to store, get stuck paying just over 80 bucks as a SERVICE FEE in order to get a GIFT CARD loaded with the money spent on the original handheld purchase (not an actual exchange). Handheld I had got at the time for 750, but they no longer have those models. The closest thing they have (all same hardware & specs, just a slightly lower quality but slightly bigger screen) ate the gift card + another 120 bucks. Raw deal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives confidence every time I buy a product. Love the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new grips are extremely comfortable and make the handheld great for longer play sessions. Handles multitasking really well. The biggest surprise has been the speakers: sound is fantastic and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monthly protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly protection throug the membership is extremely good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty Extension

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great to have and I have had to use it on a couple of purchases which made it pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Coverage!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would recommend this coverage, covers you beyond manufacturer coverage!!

    I would recommend this to a friend