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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1814 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,814 reviews
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan gives real peace of mind for costly tech and makes ownership stress-free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Payments

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s me speed payments over time. Great for the ability to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you best buy I really appreciate a lot Y’all the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum I ever had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum clean very well, just love it I recommend 100 %

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB Protection Plan

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the Monthly Best Buy Protection plan, and it's been a great decision. The coverage offers peace of mind, knowing that my devices are protected against unexpected issues. The monthly payments are manageable, and the flexibility to cancel anytime is a plus. It's reassuring to have this safety net for my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For sure a must if you love electrics. Easily applied to all Bestbuy purchases. And the discounts that it gives you are a plusm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the industry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As their name implies! Best Buy is literally the Best Buy you can ever have for tech and more… protection as it should be for customer bestest satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works when i need it anytime something has broke its been replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestprotection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing I love my total tech it is the best thing ever I use it all the time best protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life is more difficult without Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy to have Geek Squad.. I am older and things are a little harder for me. I’m so glad to have a Best Buy membership. They are so helpful and nice. I would be lost without them. I highly recommend becoming a Best Buy member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection Plan and Quick Resolution

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Best Buy monthly protection plan and it has been a fantastic experience overall. Recently, I encountered an issue with one of my products, and thanks to the protection plan, the problem was resolved quickly and efficiently. Having the warranty gave me peace of mind, knowing that any issues would be taken care of without hassle. The resolution process was smooth, and the customer service was excellent, ensuring that my product was repaired or replaced promptly. I highly recommend the Best Buy protection plan for anyone looking for reliable coverage and swift issue resolution. It's definitely worth the investment for the added security and excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had an excellent experience with this service! Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2437 w Greenleaf ave Chicago il

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this guarantee that it is good, and it saves a lot of money. He advised him by the employee who was on the cashier,and indeed his advice was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm an Ally fan now

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the ROG Ally a year after I purchased my Steam Deck. I didn't like having to learn linux to install some Non-Steam games, emulators, and often used programs. The Ally with its Windows 11 OS was a god send. Everything just worked. No fussing with Steam OS in Desktop mode and hoping for compatibility with Proton. I just copied from my PC to the Ally and it JUST WORKED. The games do run faster on the Ally as well. I hardly ever used the touchpads on the Steam Deck because I have a bluetooth mini keyboard with a built-in touchpad that worked so much better for me. Armory Crate is a button press away and is comparable to the Steam OS Big Picture experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has one of the best protection plans around and communication has been great when in need!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It works... for a little while

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the Roomba now since the beginning of Nov 25, and it has been a big disappointment. It is constantly disconnecting from the app or creating new maps. If it does both at the same time, then it will be in clean mode all day even though we have automations set to do certain rooms on certain days. The usability of it in the app isn't great. Trying to get it tk stop or cancel a job is a pain sometimes. Resulting in us having to manually hitting the home button. I have done multiple factory resets on it and I am just overall disappointed. I will say when it works, the mopping feature seems to be pretty good. And vacuuming is good as well. But getting it to constantly work for more than a week or two at a time is my problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Meta VR go into a firmware update that created a glitch. Headset was replaced in store with a new one, coverage continued with the new headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PLEASE GET THIS

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Monthly Best Buy Protection Plan offers dependable coverage for devices, protecting against accidental damage, mechanical issues, and theft for up to 24 months. It provides the convenience of manageable monthly payments, eliminating the need for a large upfront cost. Customers value the responsive customer service, which ensures quick repairs or replacements. This plan is an excellent choice for anyone seeking peace of mind and reliable protection for their electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan has covered me for multiple items and it worked flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad is convenience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total Protection is peace of mind coverage with electronics and appliances. Best Buy Geek Squad has walked me through purchases, repairs, returns, and deliveries. Friendly and convenient services.

    I would recommend this to a friend