Customer Ratings & Reviews

I highly recommend this protection plan offered thru Best Buy. We have been with this for several years

Excellent 3D Printer!! Got it on sale for $699. Great quality as expected from Bambu Labs.

Great picture, no glare due to mini led technology, overall very satisfied.

Love these things, they work well and are more durable than they look

This is the best drone I’ve ever had. I used to have the phantom 4 pro and it was awesome, however, it was way too bulky. The DJI mini 3 is just as good, better quality video and photos and can do just as many features as the phantom 4. Highly recommend. Fits in a small camera bag. Doesn’t get any better.

Nothing special to say other that its a good deal for the price.

I have protection on all of my electronics. I would not go without it.

Good value for the money especially as a total tech meber

Good to have- just be sure you add the extra protection for theft at the Geek Squad within 60 days of your purchase ad it MUST be done inside a BestBuy location. You are welcome!

Great camera for daily recording. Super simple to use and so compact it fits in your pocket.

Nice to have peace of mind and go to help when I need advice.

I Love knowing that I’m protected by this insurance. I’ve used it many times and I’m very happy with it. I’ve been paying for this for years. I will continue to do so. They never give me problems when I want to return or exchange a product when it’s having issues. 100% recommend it.

I like everything that I buy in the best buy stor, yhe people is very nice and respectful

Well worth getting this protection plan when making bigger purchases.

great security knowing all repairs are covered at n cost

The plan has helped me in many occasions. Especially with products I thought wouldn’t need it, but eventually did. Better be safe than sorry, so I would definitely recommend.

Hasnt let me down yet. And im a very technologically advanced tech nerd. Best buy is the only company that could ever bankrupt me...and they cant now with this warranty they have released into the masses.

I recently opted for the Best Buy protection plan for my electronic device, and while it provides a level of security, there are a few areas where I feel it falls short. Here's my balanced review of the Best Buy protection plan. The coverage offered by the protection plan is decent. It covers accidental damage, power surges, and mechanical failures, which are essential aspects to protect against. It extends beyond the manufacturer's warranty, giving me some peace of mind in case anything goes wrong with my device. However, I did find some limitations in the coverage terms that left me wanting more. It would be great if the plan offered additional options, such as coverage for loss or theft, as these are common risks that many consumers face. When it comes to the claims process, I found it to be relatively straightforward. Best Buy provides an online claims portal and a dedicated customer support line for assistance. While I appreciate the convenience of initiating a claim online, I did encounter some delays in getting a resolution. The customer support representatives were generally helpful, but I had to follow up multiple times before my issue was fully addressed. Improvements in the responsiveness and efficiency of the claims process would greatly enhance the overall customer experience. One aspect that I found appealing about the Best Buy protection plan is the flexibility in service options. They offer the convenience of choosing any Best Buy store or an authorized service center for repairs. This flexibility is a significant advantage, especially if you live in an area with multiple service locations. However, I did notice that the availability of service centers varied across regions, and it would be beneficial if there were more authorized centers to ensure widespread accessibility. While the protection plan does provide a level of security, I felt that the additional benefits were somewhat lacking. The plan includes discounted Geek Squad services, exclusive offers, and the option to transfer the plan to a new owner. While these perks are appreciated, they could be expanded upon to offer a more compelling value proposition. Including benefits such as expedited service or loaner devices during repairs would greatly enhance the overall customer experience. Lastly, I want to mention that the transparency of the protection plan terms and conditions is commendable. Best Buy clearly outlines what is covered and what is not, preventing any surprises or confusion. This level of transparency instills confidence in the plan and ensures that customers are well-informed about their coverage. In summary, the Best Buy protection plan offers a decent level of coverage for electronic devices, extending beyond the manufacturer's warranty. However, there is room for improvement in terms of coverage options, responsiveness of the claims process, and the scope of additional benefits. Despite its limitations, the plan provides some peace of mind, and Best Buy's transparency in outlining the terms and conditions is appreciated. If you're looking for basic protection, the Best Buy protection plan could be worth considering, but be aware of its limitations and potential areas for improvement.

Always have peace of mind knowing you are protected!

Having the protection plan has been solid. I’ve only had to use it for one item but it was clutch and helped a lot.