Customer Ratings & Reviews

Makes our life easy and we don’t stress if or when things break.

Fantastic fitness watch!! I have used Garmin before but never an Epix, and I am moving to this watch from the Samsung Watch 5 Pro. The battery life is fantastic and the display is beautiful. The whole watch is built around fitness and health, so if this is your goal then there isnt a better watch. You miss out on some smartwatch features, but depending on your goals, this is a worthy tradeoff. It is for me, at least.

Knowing that you have the coverage is great for peace of mind!

Great product! Love it for our three dogs who shed like crazy.

Great warranty deal for best buy total tech members. Take advantage of it when you need it.

Wouldn’t be without this protection for any of my products

Always prompt and I’ve never had an issue with them!

Would recommend it to anybody, matter a fact I was in a home improvement store and saw a couple looking at the same fridge we had gotten from you and felt compelled to tell them my experience and to check you guys out

Worksbgreat most of the time. Justbdoes bot have the detections like the p2s. If the issues continue, will be taking back to upgrade

I recently opted for the Best Buy protection plan for my electronic device, and while it provides a level of security, there are a few areas where I feel it falls short. Here's my balanced review of the Best Buy protection plan. The coverage offered by the protection plan is decent. It covers accidental damage, power surges, and mechanical failures, which are essential aspects to protect against. It extends beyond the manufacturer's warranty, giving me some peace of mind in case anything goes wrong with my device. However, I did find some limitations in the coverage terms that left me wanting more. It would be great if the plan offered additional options, such as coverage for loss or theft, as these are common risks that many consumers face. When it comes to the claims process, I found it to be relatively straightforward. Best Buy provides an online claims portal and a dedicated customer support line for assistance. While I appreciate the convenience of initiating a claim online, I did encounter some delays in getting a resolution. The customer support representatives were generally helpful, but I had to follow up multiple times before my issue was fully addressed. Improvements in the responsiveness and efficiency of the claims process would greatly enhance the overall customer experience. One aspect that I found appealing about the Best Buy protection plan is the flexibility in service options. They offer the convenience of choosing any Best Buy store or an authorized service center for repairs. This flexibility is a significant advantage, especially if you live in an area with multiple service locations. However, I did notice that the availability of service centers varied across regions, and it would be beneficial if there were more authorized centers to ensure widespread accessibility. While the protection plan does provide a level of security, I felt that the additional benefits were somewhat lacking. The plan includes discounted Geek Squad services, exclusive offers, and the option to transfer the plan to a new owner. While these perks are appreciated, they could be expanded upon to offer a more compelling value proposition. Including benefits such as expedited service or loaner devices during repairs would greatly enhance the overall customer experience. Lastly, I want to mention that the transparency of the protection plan terms and conditions is commendable. Best Buy clearly outlines what is covered and what is not, preventing any surprises or confusion. This level of transparency instills confidence in the plan and ensures that customers are well-informed about their coverage. In summary, the Best Buy protection plan offers a decent level of coverage for electronic devices, extending beyond the manufacturer's warranty. However, there is room for improvement in terms of coverage options, responsiveness of the claims process, and the scope of additional benefits. Despite its limitations, the plan provides some peace of mind, and Best Buy's transparency in outlining the terms and conditions is appreciated. If you're looking for basic protection, the Best Buy protection plan could be worth considering, but be aware of its limitations and potential areas for improvement.

Best deal at best buy want my 400 dollar gift card

This is the best drone I’ve ever had. I used to have the phantom 4 pro and it was awesome, however, it was way too bulky. The DJI mini 3 is just as good, better quality video and photos and can do just as many features as the phantom 4. Highly recommend. Fits in a small camera bag. Doesn’t get any better.

Great product ie used it over and over again I highly recommend it specially for pro work

EXCELLENT SERVICE, LOVE GOING TO BEST BUY, THEY ALL ARE REALLY NICE

You can't beat the value for this protection package!

I Love knowing that I’m protected by this insurance. I’ve used it many times and I’m very happy with it. I’ve been paying for this for years. I will continue to do so. They never give me problems when I want to return or exchange a product when it’s having issues. 100% recommend it.

Staff are incredibly helpful and knowledgeable about their products. I always leave feeling Ive learned something with my computer working fine. Thanks for all your help. Well done.

The all products in best buy are good one and i recommend my friend to buy what they need from it

It is nice to have the option to purchase protection on numerous items from Best Buy. I know that I've saved hundreds of dollars by using the protection plans I've purchased over the years.

Excellent good quality,happy to buying.Im recommend