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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1815 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,815 reviews
  • Rated 4 out of 5 stars

    Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great, and I understand that sometimes they are super busy, but sometimes, their attitude is unnecessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty matters

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had a chance to use the warranty I bought through Best Buy but just listening to the salesman. Tell me everything that it covers opposed to buying the coverage through the manufacture. It sounds like it is a much better option. Hopefully I will never need it and it will save me a lot of money so I recommend this warranty because it covers everything but at Best Buy not just the item you purchased when buying the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind always

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an issue with most items they will replace no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great price thanks to mybestbuy total and gives protection for my items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to feel protected, I have this on SEVERAL items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oops I did it again...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the annual which is also the monthly protection so worth it. I have all my electronics protected from simple drops or accidents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad deal for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got mine on launch day, and it’s been good to me. There was one glaring issue that I encountered, but I’m 80% sure it was because of me, and I had to do an entire system reset. The other issue that a lot of users face is getting the micro SD card reader to work, which most of the time can be fixed with a driver update. It’s better than the Steam Deck and ASUS makes things very user friendly if you want to upgrade the storage (which I strongly recommend). Just be sure to back things up if you’re into emulating and enjoy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan. Did not have to use yet, thankfully. But happy to have in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proud member for several years

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot go wrong having the best Buy protection. It provides peace of mind on all purchased equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great aupport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love mowing I have this service available for me to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont forget the EXTRA protection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have- just be sure you add the extra protection for theft at the Geek Squad within 60 days of your purchase ad it MUST be done inside a BestBuy location. You are welcome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves this vacuum. Cleaning lady loves it too. We're all getting older

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutley would not go without have for all my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get extra protection on your electronics even if it comes with a 1 year manufactured warranty so if something goes wrong it can be taken care of locally and back in a timely manner instead of having to send it out to the company and waiting forever. Would give all 5 stars but haven't had to use it yet. Just nice knowing Best Buy has your back with an extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The membership is worth it, especially if, like me, you buy a device that can easily have an accident. Additionally, the possibility of having coverage if it breaks or getting a new device is great. I paid for two years, and after that, it would only be 7 dollars a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an excellent job fixing my daughters laptop - with out the coverage we would have spent a lot more money in repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more dusty dirty floors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing awesome machine. Read the reviews and marked them to compare (great feature best buy )

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this was a good idea purchase this. Gives you reassurance of having a good warranty on item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You wont regret it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasnt let me down yet. And im a very technologically advanced tech nerd. Best buy is the only company that could ever bankrupt me...and they cant now with this warranty they have released into the masses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes with my membership. Nice to have it if I need it.

    I would recommend this to a friend