Customer Ratings & Reviews

I've never had to use it yet. So I dont know if it is worth it. I suppose if I had to use even once, it would be well worth it.

I got mine on launch day, and it’s been good to me. There was one glaring issue that I encountered, but I’m 80% sure it was because of me, and I had to do an entire system reset. The other issue that a lot of users face is getting the micro SD card reader to work, which most of the time can be fixed with a driver update. It’s better than the Steam Deck and ASUS makes things very user friendly if you want to upgrade the storage (which I strongly recommend). Just be sure to back things up if you’re into emulating and enjoy it.

Crystal clear and easy to install, perfect fit!!!!!

I Love knowing that I’m protected by this insurance. I’ve used it many times and I’m very happy with it. I’ve been paying for this for years. I will continue to do so. They never give me problems when I want to return or exchange a product when it’s having issues. 100% recommend it.

I recommend all of my friends and family to become a member of Best buy protection plan,cause it's really helpful

Great services plan and great price set up an appointment and they will take care of you.

Worry free and hassle free! Had Best Buy total plus for over a year.

Always good to get extra protection on your electronics even if it comes with a 1 year manufactured warranty so if something goes wrong it can be taken care of locally and back in a timely manner instead of having to send it out to the company and waiting forever. Would give all 5 stars but haven't had to use it yet. Just nice knowing Best Buy has your back with an extended warranty.

Appreciate this option. Have used and received excellent assistance!

Great protection plan. I have used the program twice already.

Easy to use, and glad I have it for every product.

Gooddddddddddddddddddddddddddddddddddddddddddddddd

I’ve never been disappointed in geek squad. I’ll always get it with every purchase

This is very nice to have, help protect all your items and Best Buy works with you so well.

Worth the investment and that is why I buy all of my electronics from BB

It is nice to have the option to purchase protection on numerous items from Best Buy. I know that I've saved hundreds of dollars by using the protection plans I've purchased over the years.

The membership is worth it, especially if, like me, you buy a device that can easily have an accident. Additionally, the possibility of having coverage if it breaks or getting a new device is great. I paid for two years, and after that, it would only be 7 dollars a month.

Staff are incredibly helpful and knowledgeable about their products. I always leave feeling Ive learned something with my computer working fine. Thanks for all your help. Well done.

good to have if products fail or break need replaced

I love the option of being able to protect my purchases. I recommend it