Customer Ratings & Reviews

Love the peace of mind this service brings. It's also great to pay once a year and everything purchased from BB is covered. It's a great service and will continue to keep it.

Nothing special to say other that its a good deal for the price.

I had to use the protection plan on several items. The ability to bring in items that are malfunctioning and have them replaced or repaired is great.

This is an excellent added bonus to being a member of total tech! Peace of mind coverage for the tech you buy, ensure that I continue to shop at Best Buy for my tech

Having the protection plan has been solid. I’ve only had to use it for one item but it was clutch and helped a lot.

Always get your devices covered. With the membership program, you get this for all yourself devices you purchase.

Good value for the money especially as a total tech meber

Nice to have peace of mind and go to help when I need advice.

Well worth getting this protection plan when making bigger purchases.

Absolutely best iRobot, I've had a few of the companies robots and this is the best one I've owned. 100% worth the money and amazing if your lazy like me :)! It also takes a map of your whole house and you can set where you want it to go or not to go. Like if you don't want it in a bedroom you can remove that room. Amazing Experience!

We feel very safe with our Arlo system that works much better since we upgraded our WIFI

great security knowing all repairs are covered at n cost

I love the iRobot Roomba s9+, and the Braava m6. The s9+ does a great job vacuuming, and then you can run the Braava m6 to mop the newly vacuumed floors. I was very skeptical to begin with, but my neighbor kept saying how nice it was. It saves so much time and energy. If you are just thinking about it, go on and buy it. You’ll be so glad you did!!!

This vacuum is easy to charge and so easy to use. The 60 minute battery life allows me to vacuum all the floors in my house. It works well on hardwood floors or carpeted floors. I highly recommend it.

Awesome product. This camera is everything you need and more in a tiny package.

I have the total tech membership I feel it’s definitely worth it I haven’t had to use it on a high high price item just yet though. I have had to use it on a Honeywell air purifier that started making a loud chirping sound. Walked in they swapped it out for another no questions asked easy which is how it should be we shall see later on if any of my high dollar items break down.

The protection plan is more than worth the value. I accidentally cracked the screen of my galaxy s22 ultra and got a replacement phone within days. They would have just replaced the screen but the machine for it was down at the time. No charge to me outside of the protection plan.

Great not to buy individual warranties. Having a unified plan makes it once a year payment to cover all my devices. What a great idea. Wish you thought of it sooner.

This membership is great! One of the things I really appreciate is the 60 day refund window really allows us customers to really try out the products Best Buy has to offer!

Absolutely love this machine! Best home coffee we’ve ever had. We've made 4-5 cups daily for over a year now. When we go out the coffee is not nearly as good as what we make at home.