Customer Ratings & Reviews

Always prompt and I’ve never had an issue with them!

The Geek squad did an excellent job fixing my daughters laptop - with out the coverage we would have spent a lot more money in repairs.

I love the iRobot Roomba s9+, and the Braava m6. The s9+ does a great job vacuuming, and then you can run the Braava m6 to mop the newly vacuumed floors. I was very skeptical to begin with, but my neighbor kept saying how nice it was. It saves so much time and energy. If you are just thinking about it, go on and buy it. You’ll be so glad you did!!!

You cannot go wrong having the best Buy protection. It provides peace of mind on all purchased equipment.

I have the total tech membership I feel it’s definitely worth it I haven’t had to use it on a high high price item just yet though. I have had to use it on a Honeywell air purifier that started making a loud chirping sound. Walked in they swapped it out for another no questions asked easy which is how it should be we shall see later on if any of my high dollar items break down.

EXCELLENT SERVICE, LOVE GOING TO BEST BUY, THEY ALL ARE REALLY NICE

Best deal at best buy want my 400 dollar gift card

Have used my protection plan several times. I feel like having this gives me piece of mind.

It was a great price thanks to mybestbuy total and gives protection for my items

Good product, Best Buy protection and geek support is great

If you have an issue with most items they will replace no questions asked!

Great warranty deal for best buy total tech members. Take advantage of it when you need it.

At first I was intimidated by all the knobs but once you take your time it becomes so easy. The sound level is great for an office or classroom function. Im a street performer its the perfect tool for my live performances. You can even switch the batteries. The weight is not heavy and it has a smooth look. Im glad I chose this device.

Great plan. Did not have to use yet, thankfully. But happy to have in case.

Love the peace of mind this service brings. It's also great to pay once a year and everything purchased from BB is covered. It's a great service and will continue to keep it.

You can't beat the value for this protection package!

Amazing awesome machine. Read the reviews and marked them to compare (great feature best buy )

The protection plan is more than worth the value. I accidentally cracked the screen of my galaxy s22 ultra and got a replacement phone within days. They would have just replaced the screen but the machine for it was down at the time. No charge to me outside of the protection plan.

Always nice to feel protected, I have this on SEVERAL items

Wife loves this vacuum. Cleaning lady loves it too. We're all getting older