Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1821 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,821 reviews
  • Rated 5 out of 5 stars

    Smart thinking!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why would you NOT get protection? Things are not made the way they used to. Protect your investment!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blah blah blah blah blah blah blah blah blah blah 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do it! Best thing ever, I worry less now knowing I have protection on my camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s membership is their way of guaranteeing your purchase even two years after purchase. Glad I joined

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add Peace of Mind to Your Purchase!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service has proven very useful! I like the fact that this protection extends the item's policy return to 60 days!! It definitely provides peace of mind when purchasing electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warrant is worth its weight in gold. Always make sure to add to every purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...................................................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy equals best service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service of any company by far. Easy to bring your product for service and even easier if you have to do a return to replace an item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION WORRY FREE

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iam always happy when my latest purchase is protected by more than a factory warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo Yoga pro

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for anything and has a graphic design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Dyson to Date!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Dyson Vacuum to date, best suction, battery life, and having owned many dysons in the past is the best. Now Dyson just announced a new model coming out with new accessories that will only work with their newer model going forward so keep that mind and wait if you desire to use those new accessories.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Read My Best Buy Total membership thoroughly

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ratings based on my experience and the value it served me. My Best Buy Total was not worth the value to me. Great model but read the plan thoroughly before deciding if it's worth it for you. Being a long time regular customer I went off the word of the sales associate. "Any purchases made will be covered for two years" under this plan. I decided not to renew the subscription the following year because I didn't foresee any large purchases. What I didn't know because I didn't read before purchasing the plan, was that by not renewing I forfeited all coverage on all my purchases for the second 12 months. I didn't know this until I went to go exchange an item that became defective. There are certain items I am now experiencing issues with that I will now have to come out of pocket on to replace so far valued at $200, when I could've just purchased the coverage individually and be covered for 4 years instead. So read the plan before you purchase the package for $179 because it does not automatically cover your second 12 months as they sell you on, unless you renew the subscription again, which they don't verbalize in their sales pitch. Unfortunately I was still being informed on this coverage the same way, "$179 for two years". Individual coverage may be more cost efficient and provide more than 2 years. By not reading thoroughly I now have approximately $5,500 in purchased items that I am more concerned about that aren't covered anymore and essentially handed over $179 with absolutely no benefit. If this plan works for you great, if it doesn't suite your purchases I suggest going a different route for coverage and/or compare to Asurion and purchase through Amazon.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers your tech from accident and failure. Nice benny from membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There when you need it and saves $ in the long run

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should absolutely have your devices covered. I have used this coverage 3 times in the past 2 years and saved a bundle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t buy any product without having a protection plan. This is one of the best Investments you can get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting this protection! It is electronics you never know what can go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vince

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vince was amazing. He helped us he’s knowledgeable he thoughtful, he courteous and we really grateful for him of the product well knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hazels protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t neI love BEST BUYS protection, they stand by what they promise. I have their protection on everything that I have bought from them. Their geek squad promise is they also help set up or help with any problems I have encountered with my computers or laptops. I have just brought them in & Voila it’s fixed. I truly trust Best Buy’s protection & the geek squad to do what they promise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since I was a teen I've known how important it is to use protection. Free protection was my favorite and while I can't say if this is good as the free protection I used to get from the county health department when I was a teen it is included with my best buy membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection, No Contest!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not seen anyone else add on 2 year true protection for just the same or less price of the item itself. Do you know how many times this has come in handy?!

    I would recommend this to a friend