Customer Ratings & Reviews

Totally worth to buy the membership, protect all your appliances

Vince was amazing. He helped us he’s knowledgeable he thoughtful, he courteous and we really grateful for him of the product well knowledge.

Love this product and will buy again for my family too!

Safe and wonderful product. I love this safe and secure

Love this thing! I’ve had many handhelds and I keep coming back to this one time and time again. Battery life could be better but it’s good enough.

I wouldn’t buy any product without having a protection plan. This is one of the best Investments you can get.

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I am a total tech person and LOVE the convenience and benefits

Ratings based on my experience and the value it served me. My Best Buy Total was not worth the value to me. Great model but read the plan thoroughly before deciding if it's worth it for you. Being a long time regular customer I went off the word of the sales associate. "Any purchases made will be covered for two years" under this plan. I decided not to renew the subscription the following year because I didn't foresee any large purchases. What I didn't know because I didn't read before purchasing the plan, was that by not renewing I forfeited all coverage on all my purchases for the second 12 months. I didn't know this until I went to go exchange an item that became defective. There are certain items I am now experiencing issues with that I will now have to come out of pocket on to replace so far valued at $200, when I could've just purchased the coverage individually and be covered for 4 years instead. So read the plan before you purchase the package for $179 because it does not automatically cover your second 12 months as they sell you on, unless you renew the subscription again, which they don't verbalize in their sales pitch. Unfortunately I was still being informed on this coverage the same way, "$179 for two years". Individual coverage may be more cost efficient and provide more than 2 years. By not reading thoroughly I now have approximately $5,500 in purchased items that I am more concerned about that aren't covered anymore and essentially handed over $179 with absolutely no benefit. If this plan works for you great, if it doesn't suite your purchases I suggest going a different route for coverage and/or compare to Asurion and purchase through Amazon.

Why would any not want the extra protection for today electronics and electrical devices...guess you can pay extra for each device purchased or...

Great warranty . I exclusively purchase electronics from best buy now.

I recommend everyone to take this annual subscription. It saves lot of money and comes with great discounts and surprise rewards.

Super speaker, great price, easy to carry, really good battery life

Do it! Best thing ever, I worry less now knowing I have protection on my camera!

Since I have this product, I don't have to worry about sweeping, raising the dust, and increasing my allergies because this machine absorbs the dust and does not raise it. Something that, when cleaning, causes more dust to accumulate on the furniture.

Iam always happy when my latest purchase is protected by more than a factory warranty.

The warrant is worth its weight in gold. Always make sure to add to every purchase

The protection plan is great. Personnel are competent and helpful.

This protection plan is great! Really takes away the stress of damage to the product. Will continue to use protection in the future.

I definitely pick the bad apple when it comes to electronics. With this, I don’t worry anymore. I have exchanged a couple of items and the ease of doing it seems quite unreal with this warranty. I truly recommend this to everyone! Thank you Best Buy!