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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1737 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,737 reviews
  • Rated 3 out of 5 stars

    Not what I was told

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pirchased a robot vacuum/mop and ot broke. Bestbuy quickly replaced the robot, 1.5 years after the replacement, the robot broke again. I called Beatbuy and was told to take it to the store. I drove 1.5 hours to the store and was told that BesyBuy would send the robot to their repair center and if BestBuy could fix it, Best Buy would, if not i would be given store credit. I said great! Here is the robot, the tech at Best Buy than wanted $100.00. He said since the robot had been replaced before, that what the “service fee” to get rhe robot fixed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's Total tech and its included protection is fantastic. Total Tech has many other benefits as well, like making tech returns a snap. Love it, So worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This beautiful plan allows me to feel safe and to know that if i have a problem with my electronic stuff it will be taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is the best you can get. Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little pricey but worth it on some items

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use this a few times and it a huge saving on bigger ticket items. Not to much hassle with returning items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best drone protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this plan if you get a drone. You will mostly likely break it so it’s better to have the plan and not need it and need it and not have it. Much better than dji refresh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal with membership and makes it easy for you to get your new product if something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the unfortunate experience with some of the products and the warranty is absolutely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good service to have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this service for several years now and never had a problem with exchanges no matter what

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My drone got attack by bird took it in for them to exchange it and they did just that was no hustle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenience is key

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they come with protection options. Definitely convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have …………………………………………………………………………………………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NIce

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having protection on our items purchased. its very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do the Math

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you spend at least a $1000 a year on Best Buy tech, this subscription is a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson v12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and easy to use, long lasting battery and charges up quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product offer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the services yet, but this is a great saving over manufacturer pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately I have not needed to use the service, but in the past I used to buy it for each item individually and it worked excellently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vacuum Ive ever owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this Vaccuum. It shows all the specks of dirt and hair.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    No extra cost for warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy total is great! Won’t ever pay for extended warranty again because I’m already covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent product. I recommend it, you won't regret it. Very good quality and very good price.

    I would recommend this to a friend