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Customer reviews

Rating 4.7 out of 5 stars with 1824 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,824 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that tech members get a free 2 year warranty on purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It Now!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every electronic item is under this protection plan, yours should too. Very convenient and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 month protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent deal! Haven’t use it but I will soon and I’ll update everyone! Can’t beat this deal! Thanks to Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Flaws, took it back

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this brand new and it did ok cleaning the mapped out areas of my home and I especially loved the fact that I could use google to tell the robot to clean specific rooms. The issues, one, iroomba says that there is avoidance of items and it did not do that. It ran right over the items in its way! Secondly, when my Wi-Fi disconnected, and I tried to reconnect, after trying all the trouble shooting in the world, the error message kept telling me that my BRAND NEW robot was connected to another account. Took it back and bought a shark instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hot coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for the price. I have used it on prior purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of Mind Insurance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price for piece of mind. We pay annually and it's often used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 Month Protection and Assistance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having tech support for both the TV, Soundbar, and GE Ice machine is very important. You get a lot of extras with this protection plan of 24 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s recommended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never regret to have this. They will help to look into the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. I feel like my items are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is priceless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is priceless and we rarely need it, but it is available in the event a situation arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection for your electronics love it every time they take care if I have a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth The Money!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment yearly. Protects all products purchased through Best Buy all under one plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the products ive bought the last 2 years this is nice to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent addition to any product purchase, I love having the confidence knowing that my product is covered no matter what happens to it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech is a Great Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is an awesome deal and service. The free delivery and setup alone justifies the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better than I thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It does all I needed to do and plays the games I like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Total Tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall really like the Total Tech program. It gives us peace of mind when we purchase electronics at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service man knew exactly what he was doing. Explained clearly to me.. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Peace of Mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind that comes with this protections which covers all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for tell me about the insurance for all I buy in the store

    I would recommend this to a friend