Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1740 reviews
(1,740 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 1 out of 5 stars
Horrible service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For got lot Number 1035 and now we can’t get it today.
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy Fraudulently Cancelled My Warranty's
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy fraudulently cancelled my protection. They admitted someone made a mistake in cancelling my warranty, but informed me that there was nothing they could do to help.
No, I would not recommend this to a friendRated 1 out of 5 stars
Needs some work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller edges are too square it cuts into your hands and can be painful after short sessions. Compatibility issues with many games takes work at times to play.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very disappointed with program changes
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Program change for returns has added fees for returns past 60 days and requires inefficient and time consuming processes as well as additional fees from original program. Very disappointing
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't do it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got beat buy total Because of timing they won't repair my 3000 desktop I just bought from them. They suck for that
No, I would not recommend this to a friendRated 1 out of 5 stars
No help with wireless printer connection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tier 2 tech support did not help me with my wireless connection problem. My printer would not connect to my new 5G router. He was hard to understand. He had me connect my printer with a cable to my computer, printed a test page and said he had resolved my problem.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad membership policy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a year membership which says you get two years of protection for my dji mini 2 that I bought here at Best Buy and only recived one year of protection instead of two.
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn’t cover accidents on monitors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t cover accidents on monitors. You find out afterwards. Disappointing and misleading.
No, I would not recommend this to a friendRated 1 out of 5 stars
Fine hair
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have think fine hair I would not recommend. If your using this for hair blowout look this is for you but if your looking for that loose wavy curl I wouldn’t suggest purchasing this . I’d stick with your regular curling iron
I would recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have spent over 25 hours dealing with this related to an oven. I think that requires no further review.
No, I would not recommend this to a friendRated 1 out of 5 stars
Stupid
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is stupid. Stop being stupid best buy. With your stupid a$s.
No, I would not recommend this to a friendRated 1 out of 5 stars
Good picture quality, bad operating system , app i
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not worth the price m. Picture quality is decent, but latency is verybad.
No, I would not recommend this to a friendRated 1 out of 5 stars
Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst service I have ever experienced, Employee was very unprofessional did not speak clearly, and treated us as if we were the help
No, I would not recommend this to a friendRated 1 out of 5 stars
Expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is super expensive, I think the Amazon option is much better than this services.
No, I would not recommend this to a friendRated 1 out of 5 stars
it automatically renews every year and it’s 179
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t get this it automatically charges your card 176$ every year .
No, I would not recommend this to a friendRated 1 out of 5 stars
Uninformed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not know I purchased this protection plan when i bought a phone case, guess they didnt tell me?
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told at store that this was cancelled and clearly it was not
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped working after a year and a few months.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a year and a few months. Total waste of money
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money and time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money and time. Don’t recommend it to anyone.
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy sees customers as just another number
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are changing the plan to the detriment of the customer. What a mistake.
No, I would not recommend this to a friend