Customer Ratings & Reviews

Best thing you can ever do. Anything goes wrong with your products, you can easily change them with this program

Howdy, If Santa deposits a DRONE under your tree this year; the "Protection" Plan from Best Buy is worth it!! Espeically if you fly at night! Ho Ho HO!!!

This has been an enormous benefit to my family. I now buy all my electronics from Best Buy including Drones, Televisions, Occulus, soundbars, computers.

The installation plan with BestBuy is the greatest investment that I could have made. Without the plan I could be faced with hundred of dollars in installation.

Total tech is great had paid for itself several times over already

It’s a great protection plan decided to add protection for Sony camera for 2 years covers all damages very expensive but sure will cover all

Best Buy Protection starts with adequate customer support to review coverage and pull up account information. I have wasted over 4 months trying to get our Best Buy account info updated. A simple email address spelling error due to the representative on the phone entering it wrong dragged this out even longer. The call center hold times have exceeded 45+ minutes with no resolve on multiple calls to get help with this. I stood in the local Best Buy store with sympathetic flood manager who called in to their direct dial support team and it was more of the same. The off shore customer support centers and ESL communication barrier makes this even worse. Every call has resulted in them telling me the changes will take effect in 3-4 business days, only to wait and find out the changes were not made, the account is still not showing purchase history or allowing me to purchase online or submit protection/ repair requests. Our local Best Buy store has been great with nearly all purchases and their Geek Squad Staff has been very helpful. Months of trying to get past the account access problems however has left me feeling the aggravation is just not worth it.

You myst get this id u want to save yourself a headache especially if uour gear breaks down

Bought this when I purchased a expensive drone and hopefully gives me the protection I need.

Having the protection plan gives piece of mind, we purchase alot through bestbuy and having the protection plan is a must.

I HAVE GEEK SQUAD PROTECTION ON ALL OF MY PURCHASES!

TOTALLY WORTH IT!! EASY SAVINNGA AND GREAT DEALS. PLUS THE PROTECTION PLANS!!

Really good product I use a 1year still working good like new

Very good robot and having the stick vacuum combo made the best

I like to have a little peace of mind. When it comes to protecting my electronics. Worth it in my honest opinion.

So glad I got protection for my products ! It gives me piece of mind for so cheap!

123344558282i2i2i2i2i2i22ii22ii22ii2i2i2i2222 just want 400 rewards jdjdjdndbdbdbdbdbdbdbdbdbd

Best Buy total care is great for me. Always a great sense of comfort knowing my products are protected.

I’ve used it multiple times. Never regretted it. Gives me the peace of mind that I expected

Thank you, Best Buy. Very good customer service. It is the best shop in the world thank you, Best Buy