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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5823 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 5,823 reviews
  • Rated 5 out of 5 stars

    Amazing service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always go to the Burleson Best Buy for any of my electronic needs. They are knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very easy of use and a quality is excellent, i love to use this product for the easy use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You gotta have it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bottom Line Up Front: The Geek Squad Protection Plan is a robust and often highly valuable service agreement that goes far beyond a standard manufacturer's warranty. It's best suited for expensive, repair-prone, or portable devices, but its value diminishes on cheaper, more reliable products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I contacted The Geek Squad for assistance with my desktop computer at home, and they provided detailed guidance on each step. As a result, my computer is now functioning exceptionally well, cleaned, and operating as if it were brand new. I am very grateful for The Geek Squad; it is truly impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Netflix for Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best program for warranties around. Its like Netflix for you electronics, appliances and more. The customer service is the amazing to. Fast and simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m excited and extremely satisfied with our San Marcos Best Buy Geek Squad! They’re all great people who have worked together and very knowledgeable on my products! Thank you for your hard work and dedication. Have a blessed day and weekend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of mind. I know that the items I buy at Best Buy are automatically covered. Better than buying separate protection plans. Saves money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protections Plan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best Buy Protection Plan. I have used it before and I was glad that I had it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    BBY Protection Excellence

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having small children that can break things, it’s incredible having that liece of mind that your invested product has protection. It’s worth noting with the protection plan, you can facilitate your product issue in store as opposed to working through an automated system over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not worry

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it simply worry free, if any product under the warranty everything is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy This Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan, handy to have . A piece of mind if something goes wrong with any device you buy at Best Buy. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that all my items are set up for their warranty and I don’t have to buy separate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy protection is the best! will give you peace of mind for your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and comfort

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very straightforward and has a lot of value especially with expensive products. Having the oeace of mind is great and its much easier than dealing with the manufacturer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to get

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but it is a reliable protection product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan is helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly appreciate companies who stand behind their products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help and super knowledgeable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just moved to the area and during the move I cracked my tablet screen. Geek squad at Gilbert made it so easy to get it fix. They even explained all the other benefits I had with my protection plan. Had an great overall experience. I am grateful this is now my home store squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value for the money, hopefully i never have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very responsibility. Everything that you need to call answering worth to the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have For Expensive Purchases

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use my insurance a few times in the past. I didn’t always though. At times I would buy something and it would get damaged the same day with my luck. Since then, I’ve made sure to get insurance with each of my products.

    I would recommend this to a friend