Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6030 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 6,027 reviews
  • Rated 5 out of 5 stars

    No Hassle Replacement

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to use the protection on 2 products. Best investment I made. No hassle replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Protection

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This paid for itself. I had my TV bracket installed when I moved. Geek squad also found a problem when my laptop screen was frozen and took a few minutes to fix it with out charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great with TotalTech

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a frequent Best Buy customer you really owe it to yourself to get a TotalTech membership. Having this be automatic is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SusanC

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very dependable service, help is always available at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and easy to use! Always easy to engage BB with issue. They resolve it without push back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I did it--

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical but glad I did it !! NEEDS TO BE EXPLAINED BETTER BY SALESPERSON! NEED TO LEAVE WITH PAPER WORK!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thomas

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always but the protection plan it saves me money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stuff happens. This will cover it.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No worry coverage. I’ve never had to use it. But as a long term user of Best Buy and Apple I have gotten no charge fixes and help from customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is insurance. If you ever need it it will likely moe than pay for itself. Worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy protection is the best for all items. I've used it for all of my electronics. You get a discount if you're a total tech member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay protected

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     awesome protection, and all my devices comes in handy with children

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection ,Happy, Happy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great plan to have with Best Buy when you have purchase more than 1 item in the store . I have purchased 3 items in the last to months. Great store great things to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Catch all

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little unit. Nice to screen cast to multiple units. Just wish it was self powered and had more connected functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced with new ipods

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned a pair of I pods that cracked when dropped

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total protection review

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you purchase electronics. It’s a one stop shop and it covers everything you purchase even apple products. Great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be Tension Free.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t lose sleep over your expensive appliances getting out of order. Opt for this and put your life in order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy total tech gives you 24 month protection on product Beats Studio + wireless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must get

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is a small price to pay to cover our various purchases. The coverage actually fixes items and covers normal issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech is worth the price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps save cost for installation which is great for those who are not good with their hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea to purchase Best Buy Protection plans for the value to ensure peace of mind

    I would recommend this to a friend