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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5986 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 5,986 reviews
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I contacted The Geek Squad for assistance with my desktop computer at home, and they provided detailed guidance on each step. As a result, my computer is now functioning exceptionally well, cleaned, and operating as if it were brand new. I am very grateful for The Geek Squad; it is truly impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Firestick

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like i said just works great and you can control your tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great piece of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend purchasing the best but total care plan. it will pay for itself

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protect your Tech!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection on electronics in today’s world is so important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan are outstanding and worth having. glad I had it when a product stopped working. Was able to get store credit to purchase another item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your electronics.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing my electronics are covered. Totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy warranties have saved my wallet on multiple occasions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year protection plan has saved me and my tech several times! With every penny of the Total membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Peace of Mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection is good peace of mind and easy repair or replacement.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    BBY Protection Excellence

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having small children that can break things, it’s incredible having that liece of mind that your invested product has protection. It’s worth noting with the protection plan, you can facilitate your product issue in store as opposed to working through an automated system over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is excellent. We have several electronics under the Best Buy warranty program worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have such good protection on all of my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protected !!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best feeling in the world, every purchase is protected. Comes included with Best Buy Membership, you won't regret !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan to cover your devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my plan several times. Making appointments is very easy, and the staff is knowledgeable and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eases your mind after purchasing high dollar items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love our best buy protection - very helpful with the electronics that we purchase from them. Extended coverage time and return windows. Geek squad also helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m excited and extremely satisfied with our San Marcos Best Buy Geek Squad! They’re all great people who have worked together and very knowledgeable on my products! Thank you for your hard work and dedication. Have a blessed day and weekend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the best buy protection plan I will always keep it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your accessories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A piece of mind to protect your all your accessories and gaming systems and tvs very recommended...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help and super knowledgeable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just moved to the area and during the move I cracked my tablet screen. Geek squad at Gilbert made it so easy to get it fix. They even explained all the other benefits I had with my protection plan. Had an great overall experience. I am grateful this is now my home store squad.

    I would recommend this to a friend