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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5986 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 5,986 reviews
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Monthly Best Buy Protection Plan offers comprehensive coverage for your devices, including accidental damage, mechanical failures, and theft, providing peace of mind for up to 24 months. Customers appreciate the convenience of manageable monthly payments, eliminating the need for large upfront costs. Best Buy's efficient customer service ensures swift repairs or replacements, enhancing the overall experience. With a user rating of 4.8 out of 5 stars based on 5,729 reviews, 95% of customers would recommend this plan to a friend. This protection plan is a valuable investment for safeguarding your electronics against unexpected mishaps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Membership

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the membership because I am automatically signed up for the protection programs for majority of the electronic devices that I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it if you can afford it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for and they cover a lot so sign up if you can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free for members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this free as a Total tech member, and I buy nearly all my tech at Best Buy so the free coverage more than pays for my membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my membership

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my membership! Easy access to everything in the store/ online and Best Buy takes good care of their customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is worth the price. I like nthe service too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Israel Tyus review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Protection Plan offers reliable coverage for electronics and appliances, providing peace of mind against unexpected issues. The plan covers repairs for manufacturer defects, accidental damage, and in some cases, product replacements. Customers appreciate the convenience of in-store service and the ability to file claims online. However, the cost can be significant depending on the product, and some users report delays in processing claims or receiving replacements. Overall, it’s a good investment for high-value items or those prone to wear and tear, but reading the fine print is essential to understand the coverage fully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is definitely worth having a protection plan with Best Buy. It has saved me a lot of money through the years because I have had to replace several things of the years. I had no issues doing that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Back Up Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a back up battery for my RING DOORBELL & at an awesome price. I usually have to charge it over night Now I can just switch to the backup battery charger that’s ready to go !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having best buy protection has saved me money on a number of occasion. I always opt in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Benefit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We spend money at Best Buy several times a year. Getting an extended warranty with every purchase for being a Total member is a great benefit. Especially when it comes to Apple Care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is the best keeps a weight off my shoulder knowing I have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Airpod

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpod pro gen 3 good price for black firday thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Protection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection has worked out very well for us. We feel secured!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost is worth having peace of mind 100%!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind! Have so many Best Buy products in my house and possession that adding peace of mind to all products in case of issues is a good feeling. In addition, geek squad assisted me with some phone set ups and interactions, considering this is my first iPhone after 20 years of android/samsung products. So was used to its operating systems and complete functionality. Guess I’m an old dog set in his ways as I will be switching back to Samsung on next upgrade. Main reason for adding annual Best Buy service subscription was because had a 75” Hisense I bought from Best Buy without an extended warranty. Swear the chips are programmed to go out shortly after warranty as I had 2 Hisense tv’s that the picture went out literally 1 week after the 1 year warranty expired! Coincidence?????

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased the Geek Squad protection for years. Haven't had to use it on most of my purchases but whenn I have had a problem they came out and fixed it. zno questions asked. I felt like I had made the bright decision with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have For Expensive Purchases

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use my insurance a few times in the past. I didn’t always though. At times I would buy something and it would get damaged the same day with my luck. Since then, I’ve made sure to get insurance with each of my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to have this protection in my purchases. Has come in handy more than once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when needed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting this with all my purchases. Can be very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the purchase especially if you’re constantly shopping a Best Buy.

    I would recommend this to a friend