Customer Ratings & Reviews

Well worth the purchase especially if you’re constantly shopping a Best Buy.

So far do good I haven’t used it yet but if something goes wrong I’ll use the protecyion

I buy for insurance protection incase something may happen

My son stood on my laptop and I was thankful I had this! (He was thankful also). I recently signed up for the Monthly Best Buy Protection plan, and I have to say, it's an awesome investment for anyone who wants to ensure their devices are protected. The plan offers coverage for up to 24 months and covers everything that breaks. I was pleasantly surprised to find that it was even included in my Total Tech package, which made it an even better deal. I highly recommend this protection plan to anyone who wants to avoid the stress and financial burden of dealing with unexpected repairs. With the Monthly Best Buy Protection plan, you can rest easy knowing that if something goes wrong with your device, you can easily get it fixed or replaced without breaking the bank. One of the best things about this plan is the peace of mind it offers. Whether you're worried about drops, spills, or other types of damage, you can trust that your device is covered. The customer service at Best Buy is also top-notch, and I've had great experiences with them in the past when I needed help with a device issue. Overall, I can confidently say that the Monthly Best Buy Protection plan is an excellent investment for anyone who wants to protect their devices and avoid unexpected repair costs. It's a small price to pay for the security and peace of mind that come with knowing that your devices are covered in case of damage or malfunction. I highly recommend this plan to anyone looking for comprehensive device protection.

This is the best program for warranties around. Its like Netflix for you electronics, appliances and more. The customer service is the amazing to. Fast and simple.

Very pleased with the protection that this plan provides.

A great option, at a great price. I'm not a big fan of purchase protection plans for things I buy. It always feels like car insurance with an expiration date. You have it, and you pay for it just and case but it's worse if you don't use it, you lose that extra money you paid and normally it doesn't renew unless you buy another plan if available. So, I don't bother. My electronics usually last and the value goes down in time making the insurance more expensive than the product. But in 2020 I bought new TVs and stands for my rental. I wanted to mount it on the wall, and I didn't want to be liable if anything went wrong. I looked around for installers and chick their prices. Decided to check with Best Buy for the installation price. This is when I saw the Best Buy Totaltech option which includes free installations for the Tv. The plan is for 24 months and auto-renews for the same price. The price was the same as what I saw for the installation of one tv at other sites but as more. Free GeekSquad tech support is available 24/7 for all your tech. Free standard delivery, installation, and haul away for almost anything you buy. free two-day shipping like Amazon Prime. VIP access to some new merchandise before others. There's more but this review would be too long. I have to say converted to Totaltech. By the way, did I mention it covers 2-year protection for future purchases. Need I say more.

Works with having this product to handle all your electronic needs

Great deal. Use the agents to help me on a lot of things

This is the best protection program. Lifetime customer.

Never disappointed with the service and the great service

It’s very straightforward and has a lot of value especially with expensive products. Having the oeace of mind is great and its much easier than dealing with the manufacturer

After adding the Best Buy Protection Plan to my cart along with the Midland - X-TALKER radios, I figured I’d share my thoughts on whether it’s worth the extra bucks. I always worry about dropping gear during my outdoor adventures or having it fail on me at the worst possible moment. So, buying peace of mind? Count me in. The plan promises a quick replacement for defects that aren’t caused by accidents, which is a plus. It covers things like battery failure and mechanical breakdowns. There’s nothing more annoying than gear dying on you when you need it most, right? But here’s the catch, it doesn’t cover accidental damage from drops or spills, which are honestly more likely to happen when you’re trekking through the woods or clambering over rocks. I had to dig around a bit to find this out because the details online at Best Buy were a bit vague on that front. I even chatted with a rep to clarify before I hit buy. For the price, the plan extends your warranty up to two years, which isn’t bad considering how electronics can start acting up after a year or so. The ease of claiming the warranty is straightforward too, just bring it into any Best Buy store or send it in for a repair or replacement. I found this out by checking several reviews and forums where customers shared their experiences. Most folks seem satisfied with the service, noting that Best Buy doesn’t give them the runaround when it comes to claims. Would I recommend it? If you’re not too clumsy and need an extra year of protection against mechanical defects, it’s a decent deal. Just know what it covers and what it doesn’t, so you don’t end up surprised if something goes wrong outside of the warranty’s scope.

Great protection plan. If you are spending good money on your electronics, you must protect them.

Geek Squad membership is worthvthe value for various reasons. You get reliable technical assistance, store and/or home technical service at a reasonable price orcunderxfree warranty, extended 2 year warranty on all purchased products without any hassle or haggling.

Always good to have protection and it’s cheaper than going through the manufacturer

It is best to invest in the Best Buy 2 year warranty because you never know if something will mess up.

Best Buy stand by their incentives and Protection plan. An expensive product should be covered.

I have it on every product it’s always a good idea to get

Ease of mind. I know that the items I buy at Best Buy are automatically covered. Better than buying separate protection plans. Saves money.