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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5988 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 5,988 reviews
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of mind. I know that the items I buy at Best Buy are automatically covered. Better than buying separate protection plans. Saves money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must have if your a constant customer for all your electronic needs. easy returns, no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For sure worth the money to protect my purchase… I am glad I found this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy that my purchases at Best Buy come with a protection plan. It gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good. I've used it for years! No complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally recommended, specially if you want to save money, because all your products are protected with the membership. I had an issue with a TV and they resolved it in no time. I didn't have to spend extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always go to the Burleson Best Buy for any of my electronic needs. They are knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Perk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that do not have to pay separetly for protection since pay a yearly fee. Great for gifts too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    warranty that is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the best buy protection program on all my items. I have used it enough in the past to make is worth while. I keep using their protection program, and I am always satisfied by their ability to stand by it. I have had them replace TVs, computers, and other devices. They made it easy to take care of me. I appreciated it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks best buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value the support that best buy team gave me to get the protection plan thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe Than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worry free security. Haven’t had to use it, but it’s nice to know it’s there if need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's not free but I've used it to great benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Best Buy Total Member and that's the program I'm reviewing. We've purchased a number of high value items in the last year or so - washer, dryer, TVs, air fryer, computer accesories and this program provides two year complete coverage for the fee.] We've used it twice - for a replacement air fryer and a TV with damage from shipping. Completely satisfied with Best Buy customer service. Well worth the cost (for use and for assurance on other products). Once all of stuff ages out of the coverage period (two years), I may consider dropping membership. In the meantime, it's relatively cheap insurance that lets me sleep at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Monthly Best Buy Protection Plan (up to 24 months) is a smart addition for the PDP - Victrix Pro BFG Wireless Controller. It provides peace of mind by covering potential issues like mechanical failures, accidental damage, and defects. Given the controller’s premium price of $179.99, the protection plan ensures your investment is safeguarded. For high-performance tech, having coverage can save you from unexpected repair or replacement costs. It’s especially valuable for competitive gamers who rely on consistent functionality. Adding this plan is a practical choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy This Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan, handy to have . A piece of mind if something goes wrong with any device you buy at Best Buy. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite location. The whole staff are qualified and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy whenever you’re faced with an unexpected situation. I recommend, for just the simple reason that it gives you a peace of mind for long term electronic investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very easy of use and a quality is excellent, i love to use this product for the easy use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help Was There

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my purchase of my laptop, Geek Squad assisted me by adding what I needed to the homepage for easier access. He was also patient with my many questions without making me feel uncomfortable for my lack of knowledge. I truly appreciate that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to protect your electronic investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny of the membership. Easily exchange defective products!

    I would recommend this to a friend