Customer Ratings & Reviews

Great service provided. I'm glad it is included in my best buy subscription.

Annual meberships bring extreme coverage benefits to everything you buy from BB, without having to add it individually per item, which id you did so, can really add up! Also, why buy anything without coverage if its offered, especially if you get it at one annual set price, for EVERYTHING! I will always renew the membership, I have needed and used the benefits, hassel free!!! I HIGHLY RECOMMEND TAKING ADVANTAGE OF the memberships! Plus you also get members only pricing deal, advanced deals, but the purchase coverage is top tier important, EVERYTHING you buy!!!

It's been a good purchase, especially around larger purchases...multiple laptops, tvs, rolling bags, etc. The breakdown for each individually would surpass the cost.

They are very responsibility. Everything that you need to call answering worth to the money.

Best protection is the best protection for my appliances and electronics.

best buy protection is the best! will give you peace of mind for your product.

I can’t tell you what piece of mind the warranty does for me. I have had to use it on occasion and that makes me happy.

Best value you can get. Love being able to get help whenever I need it and it included so I pay nothing.

5-Star Review: Great Service from Geek Squad! I had such a good experience with Geek Squad. The staff was super friendly and really knew their stuff. They explained everything in a way that was easy to understand and didn’t make me feel rushed. My issue got fixed quickly, and they even gave me a few tips to keep things running smoothly. It’s nice to deal with people who are both knowledgeable and patient. Definitely worth it—highly recommend their service!

I bought this for one of my children, and they absolutely love it. The computer has plenty of memory to last them through high school. The display is clear, and the processor performs exceptionally well for their needs. I'm very glad I made this purchase and would definitely recommend it to others.

This is a superb investment! I’ve been a Total Tech subscriber for years and the services I’ve received we’ll exceed the cost.

We have been trying to figure out lighting for our outdoor living space for a while now. Contractors and landscapers charge a fortune for outdoor lighting. However, I was informed by a good friend and my father that Govee lights might make the world of difference in our space. These path lights are going to make a serious impression on our walk way. Plus, the price point with them being on sale was perfect!!

Nice to just drop off and have do the work - knowing it’s done how i wanted it and done right- something they can do in probably less than an hour versus me taking a day to figure it out!

You should always take the insurance on any item that you pay over $100 for it for your own benefit

I really like the protection they offer it has come in handy several times in the past

The Monthly Best Buy Protection Plan is a comprehensive solution for safeguarding your purchases. It provides excellent coverage, including repairs, replacements, and protection against unexpected damages. The plan is flexible, with up to 24 months of protection, ensuring peace of mind for your valuable electronics. The customer service is responsive, and the claims process is straightforward, making it easy to utilize the benefits. Overall, it’s a worthwhile investment for high-value or frequently used electronics.

Webroot antivirus is recommended by Best Buy & have kept me safe for many years. I continue to renew & they install for me. Thanks Best Buy !!

It gives me piece of mind knowing I have the ability to have a longer return window, specials deals, access to early deals or only member deals (freebies!!!), repairs are so easy, service for my tech needs is beyond spectacular. So much more than that, but I’m sure you can read about all the benefits you get and hopefully realize that things are not made to last anymore…so adding this option really saves time, money, and frustration of realizing that item you just bought (out of return date window and/or just past manufacturer warranty) will be repaired or replaced. All around good investment.

This is a review of TOTAL Tech, and not BB Total (new plan). BB TT was Awesome! It gave you so many advantages from 60 return policy, to many services free. And then BB started to remove them when they started to lose money. Free car stereo installs, yeah... That's gone, so is installs for Cameras / CCTV and a bunch of other stuff. I would say if you are a frequent shopper at Best Buy, then it is still worth getting, just that some of shine has worn off a bit. Frequently they will have membership deals that will entirely cover the cost of the membership, and add some cost savings to your purchase. You should absolutely purchase it if the product you are purchasing has say $300 off (if you are a Best Buy Total member)... So let me get this right... I want fridge. Advertised sale $1ooo, but if I am a member, BB will sell it to me for $300 off but charge $199 for membership. So join, and net $100, get free Protection Plan on the item and all future items I purchase from BB, free shipping on other products I purchase and a bunch of other stuff... That is NOT a hard decision.

Totally worth it I get extra coverage with my plan.