Customer Ratings & Reviews

We’ve been happy with our membership and coverage. All we do is purchase an item like in the photo and the coverage gets automatically applied. And we get extra return window for items.

Protection is critical when you own a business and do not have to worry it is covered

Total Tech Care is excellent. I feel less stressed knowing that my purchase from Best Buy will be fixed or replaced without any questions!

Easy to use gaming monitor alil pricey but for the quality I give a A+++

This was first flash drive,I had too many photos and videos so I could pay for monthly storage or flash drives recommended by a store assistant and was very impressed by sleek design and simplicity to download and saving time and money.

I am a Total Tech Member of Best Buy and has enjoyed all the benefits from 60-day price match and returns, to free shipping with 24 hiur customer support. Moreover, I have my family members enjoy the benefits too. The whole family enjoys Best Buy shopping.

Best Buy always does a great job! They are helpful and very informative when questions are asked.

An absolute must! Got this for my Drone! Had to use it for something else! Took item back no hassle or questions asked!

The Geek Squad recommends their warranty services because they want to sell you a quality product and not see you again because the item works, but incase it doesn't work they stand by their items and service. They will make it right! Try the warranty... you won't regret your decision.

Best buy membership has really helped me build and maintain my new custom pc! Thank youa lo so much

Super easy to set up video quality is Awesome. Definitely a good buy for home safety affordable as well.

Worth every penny to have this protection and peace of mind

Came in to ask questions about CarPlay radios. Tyler was very knowledgeable and gave me advice on what to do. I came back to the Seakonk store a few days later and spoke with Keven and asked some follow up installation questions. The customer was impressed and placed the order that day. Scheduled my install for 08-05-24

Definitely a “Must have” for any and every appliance/electronic. No need to purchase all state or asurion ins that may be costly. Tota plus is a necessity and peace of mind for allll

Very good quality power bank. Very well made. Nice carrying strap.

I needed a connection at my desk, this worked perfectly. Not only does it deliver the speed I need and proof of plugged in network needed for my job, but hides well on my desk. Very good, well worth it.

I'm very careful with my equipment, but 350 bucks for 3 years of peace of mind on a 2k laptop seems like a decent deal. I just don't want to end up having irreparable component failure and only getting a partial store credit or something a couple years in

I've used Best Buy Geek Squad ie Total Tech to install 3 65 in smart TVs, wall mounts, setup and many other smart home devices. Knowledgeable and professional in all ways. Yes, five star value and service!

The buyer protection has already paid for itself a few times with the installation of various appliances and the discount for each. Worth it. Purchased washer, dryer, tv, dehumidifier, stove, and microwave in the last six months.

Havent reqlly had to use it, but the geek squad did a good job putting the screen protector on and the sales rep wqs very knowledgeable and had alot of patience with me