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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6062 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 6,062 reviews
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service from Best Buy. It is part of the Total tech service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a iPad and was not told that it wasn’t set up for internet. Now I always have to use a hotspot whenever I go to clients home. Other than that it was a typical best buy experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection plan for my washer and dryer best choice ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double for nothing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doubles manufacturer warranty and gives peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case anything goes wrong, it is doubtful but give you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the total tech plan and recommend it for any purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service at Bestbuy Framingham location

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review Poor Service – Framingham Best Buy I had a very poor experience at the Framingham Best Buy. The store manager, John, demonstrated terrible customer service skills. Overall service quality was unacceptable, and I would not recommend this store to others. I hope corporate management takes notice of the inferior service and considers relocating John to a warehouse or making significant improvements. He was not even know what is Bestbuy TOTAL CARE benefits offer to the Bestbuy customers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service all around, wouldnt buy without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really easy to get assistance in store and really affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision ever !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to automatically have all my purchases under warranty !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this as a policy is a great little insurance to make sure that things run smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection program always good to have, reliable and come handy when run into issues with device,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An easy always buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it than need it and not have it. Quick and easy repair or replacement when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program saves me a ton of money, please don't tell BB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was very nicce

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the item bc it works. I alos lkke it bc it works and works more. Wakka flokka

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monthly protection offers great peace of mind. If anything were to happen, My devices are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku for u!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. Great price quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Best Buy: Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Plan Worth the money. God to have. Peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I protection is a great ideal to invest in. Best buy has some the amazing warranty protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get you items protected, it’s better to have it and not need it, then need it and not have it.

    I would recommend this to a friend