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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5989 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 5,989 reviews
  • Rated 5 out of 5 stars

    Excellent Overall Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value overall. The extra coverage helps me feel secure, and support is always quick to respond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan is helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly appreciate companies who stand behind their products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Do it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great addition to my product. Worth the investmenet.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best ever

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best helps out with anything that happens to it worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luvspurple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the "best" protection plan out there. We always get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very convenient service, especially for someone like me and not tech savvy. They are very helpful and recently was able to clean out and update my laptop over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers great protection and has always been helpful when we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John Burger

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek servicemen were very professional and courteous, willing to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Poor service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service by the delivery team and online service is poor. You can not directly call the store to report an issue. I recommend the geek squad coverage, but the service is poor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection, for that extra peace of mind.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the protection, because you just never know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing since Sunshine. Great help answering questions or getting the thing repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it worth

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy anything with out protection this is a life saving change to the game if anything happens you can get repair, replacements on best buy for the free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much best purchase I have ever made. 10/10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a senior who isn't tech savvy. Geek Squad is patient with me. They listen to my problem, go into my computer explaining everything they are doing, making suggestions. Advised me to have a clean-up done every 2 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He came over to service my tv, it was beyond saving. So he suggested replacement tvs and even went to the store to pick it up and brought it back and installed it for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection you could get for your item is at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have just upgraded but the plan is one of the best decisions we ever made. Geek squad rocks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total membership

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the amount of value from total membership is sneaky awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable protection for expensive electronics. Saved me on crashed drones!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranties are super

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice to add this membership to all of my purchases!

    I would recommend this to a friend