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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5989 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 5,989 reviews
  • Rated 5 out of 5 stars

    Great support and value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad total protection working out great for us ... included transfer of files from our old PC and solid support - turns out a really good value. Agents in store were extremely helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great added protection for items we buy at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT source for tech help and will work with you on both already owned items and new purchases no matter the cost. bit expensive though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    had a bad laptop purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Rep was soooooo helpful he told me exactly what the problem was and even got me wear i had qualified for 2200 credit for finacing

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have if you need it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have if you need it! They are banking you won't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 3 laptops and having this protection gives u a great comfort knowing u have geek squad backing u up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Best Buy Total Tech member for years. It is worth every penny knowing I can make a Best Buy purchase, and the warranty will be auto extended on the product purchased. This is a great peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an exceptional protection plan that really provides a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plan So Worth It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the thankfully few occasions that I've needed to take advantage of the Best Buy Protection I've never been disappointed! Even when I haven't needed it it's been great peace of mind knowing it was available especial with the excellent experiences I've had when it was needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech always gives us free Protection Plan. Love This !! Only place I buy tech & electronics from !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't buy electronics without it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the protection since they switched to this several years back. Although I have not needed it often, when I do they are quick to make things right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind and nice bonus with yearly membership.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great problem, quality cameras

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products always good quality and get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lights been wanting these for a few years apps is also easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost vs Value - this is a great deal!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most insurance policies, the Best Buy protection plan is GREAT to have when you need it ... but equally great just to know it's there even when you don't need it. The cost is well worth the peace of mind, and when you DO need help, the customer service is fast, pleasant, professional, efficient, knowledgeable - in other words, absolutely priceless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whole house protection.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my whole house protection. I can bring in my computer to get worked on or call them up for another repair problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection plan that I hope I will not need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BBY Better Than HOI

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have Used Since Becoming a Homeowner and btter than homeowners insurance policy because providing easefulness, transparent policy and great live in person agents at store to help you with your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me i always find what im looking for and there is most of the time a discount. I am a best buy member and am happy with its services and love that i get a 2 year additional warranty on most things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protect Plan and Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This membership is a real value. Geek Squad support is great. Also, love the peace of mind of getting protections plans on our purchases.

    I would recommend this to a friend