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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5989 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 5,989 reviews
  • Rated 5 out of 5 stars

    Reliable Help

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had GEEK SQUD since BEST BUY offered this service.Thay have been through some changes in the services they provide in store and at home ...but overall it is good to have...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my best buy protection, well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Firestick remote control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this remote for my mom, and she loves it! It’s easy for her to use, and the voice button makes finding shows really simple. It works great with her Firestick and makes watching TV much easier for her. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the 24 mo protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying more items from Best Buy now just because I have the 24 month protection plan automatically. It pays for itself when you buy apple products and do not have to pay for Apple Care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy to renew my Best Buy Protection because the Geek Squad has really helped me when I have a problem with my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has been a great product and I have purchased for several yrs now I do recommend it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know my purchase is covered if there is ever a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a few devices break down, & I’ve always been able to get them fixed or replace with my protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it with membership. Worth it for electronics!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good that I'm protected if the product fails to perform like it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, I have used it before to get items repaired and replaced with great ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth the purchase. My tv screen was not visible. A technician came out for repair and the television was replaced. Easy, peazy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy protection plan the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has the best Protection plan. Covers everything for two years.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    The Total membership is the best!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the total membership is the best! I just bought the new IPhone 17 and immediately I have apple care and my phone is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing to have on hand when something unexpected happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MrsPat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan has been very dependable for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me a lot with my new computer that I had problems with. Diagnosed the problem and got me a new unit hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not enough diversity too many races Spanish people

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have but when going to the store to exchange for it using it is very hard employees at the register customer service don't like when you bring things in that have your Best buy total account sometime they reject you and when you tell him you have a Best buy total call the manager the manager submits and does everything you want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works… maybe it works a little too well…………………????

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't log on without it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad for years. They have helped me with my computer and other devices. Best protection and service for the money.

    I would recommend this to a friend