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Customer reviews

Rating 4.8 out of 5 stars with 6083 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 6,083 reviews
  • Rated 3 out of 5 stars

    Works great till it don’t…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had this for long and batteries are good but blink doorbell won’t work anymore

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Products and Services

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend, any services or products that bestbuy has i would get , especially if your device does break down. Its better safe than sorry!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Check for damage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and cools the room fast. The only problem is it was damage at the base and leaked water.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s only for 24 months any thing goes wrong !!! Any new products will not go caput for at least 3 years !!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but need help

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good doorbell was working great at first then it stopped showing who was at the door and it wants them to leave a message. Working with Best Buy protection plan to resolve the issue.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this service yet so i don't know how easy the process will be or how much money I would save.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great value that given free with the purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cinderella Streaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not impressed at all with any part of the 2-month long prcess.... Wish I had the private dishes we had in the Islands

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't do it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    almost everything I have ever bought from bestbuy tends to have problems after two years, so it is just a waste of money, same reason I am getting rid of my total tech membership, more than half the time even if it is within the 24-month period, they will not fix or replace, as it is not worth it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a great warranty

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop broke several times with the same issue. Best Buy insisted on sending it out for repair and if it wasn't "sent out" 3 times they would not replace it. Over the 2 years it broke multiple time but I couldn't keep sending it out and be without a computer, but not sending it out meant not being able to have it replaced. Frustrating!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is more expensive but if you plan on getting extended warranty on more than one item a year worth it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not cover everything

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately does not cover everything that I would like. Prefer to pay more to get full service protection and support.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worthless, too expensive and in ability to use. It’s over priced And a portion should be returned if it’s not used

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some % of amount need to pay when comes to repairs and all though protection plan is purchased

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Whats the point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been useless for any of my problems. I always get transferred around to different departments only to be told - "you need to call Samsung, they can help you". It really is useless

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    GeraldT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one house call and three internet service calls, printer problem was not solved. Awaiting another house call to find problem

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to sure about the third party installers my wire lose and I had to set up my own firestick and Netflix I prefer Best Buy techs better

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not worth its weight in gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    impossible to use so it's worthless, why can't i just ship in my broken items and have them repaired, why do i have to make a nonsensical in store visit! ? oh wait, i know, because they know no one in their right mind wants to do this, so they just don't and then they let their plans expire becaues who gives a crap if you can't use it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Speaker

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hard time downloading correct app my son has one and I love it nice little speaker love how it tells jokes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average to be fair.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to say without having had to use it. But I’ll vote average to be fair

    No, I would not recommend this to a friend