Customer Ratings & Reviews

Very knowledgeable and personable. Listened to what was requested and understood. They completed the task quickly and efficiently.

This protection plan saves me time and money for all my products!

Worth the price you get plenty of perks and would definitely recommend and you get a 60day return instead of a 30day

Geek squad protection has saved me on multiple occasions. With accidentals or even just Geek Squad support.

I ALWAYS purchase this insurance on my products at Best Buy, and any time I have ever had an issue with a product, I've brought the item to them and they've never failed to either replace the item right then and there or fix the issue within a very reasonable time frame. I highly recommend purchasing this insurance on your items.

I made a mistake, returned the item, and found the right device. They're always helpful and friendly.

Love these little sticks. Always convenient to carry

I was at the Verizon. That’s a few stores down from the Best Buy in Chino and when I walked in asking a few questions about my bill they pretty much blew me off as soon as they realized I wasn’t there to buy anything I decided I’m gonna go check out Best Buy, I saw The Verizon Stand and met David and he helped me so much I could not believe the level of service he gave me and that was a week ago not only did my bill lower last week. I got so much information out of him that I couldn’t get from Verizon the factory store I’m still so upset about that but again David was amazing so I went today and purchased the iPhone 15 promax , and it could’ve been a better experience

If you don't have this warranty , you are just missing out .

Love being a totaltech member. All my purchases are covered for 2 years and gives me piece of mind that all my expensive gear is being protected

I took my laptop to get it looked at by the team. and i was a great experience because the laid out to me straight what was wrong as well as my options.

Just a protection plan that I will have as long as it’s available

I am a total tech member and every time I take something to them they’re very helpful

I live geek squad any device you need fux this is the place to be theyre professionalism isthe best ever

Always good service. Still paying same price. Only downside used to be a 24/7 service now only to 8 pm CST .

if or when ever i need help with a product or i have any questions Geek Squad is always there to save the day

Really recommend adding these warranties to your items because you never know when your little 2 year old will decide they want to break your favorite electronic

I experienced a collision with an 18-wheeler, and my $2600 laptop, which was in the car with me, suffered irreparable damage. I was emotionally shattered; not only did I lose my car and narrowly escape personal harm, but I also lost my laptop—my source of income. It wasn't until I recalled having protection that things took a positive turn. I took my laptop for assessment, and they provided me with a store credit equal to the full $2600. I cannot express enough praise for the quality of the protection they offer! It's truly valuable. When it comes to electronics, Best Buy is the exclusive choice for my shopping!

Absolutely love to have the Best Buy protection for my devices.

Having protection is what helps us all in keeping our items we purchase over time safe from damage of a busted cord or even something that may of come inside the item. Look you have car insurance just in case of a wreck so why not protection for monitor or your sound bar. The reason for this purchase is to keep your equipment in working order.